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Kenwood DNX710EX / DNX7100 question

Discussion in 'Audio & Video' started by speedster2010, Jul 29, 2008.

  1. Jul 29, 2008 at 1:08 PM
    #1
    speedster2010

    speedster2010 [OP] Member

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    BHLM, Blacked out emblems, removed flaps, Kenwood DNX7100 with BU cam, shorter antenna, tint
    Hi, I need some help...

    I purchased a kenwood dnx7100 off eBay from a reputable dealer (according to their feedback) but I received a dnx710ex instead. It is a refurb unit and has a 7100 serial sticker from kenwood on top of the original 710ex sticker. I called them and they didn't even know what a 710ex is so I think it is an honest mistake. (Actually, I think Kenwood may be at fault here b/c of the refurb) They said I can send it back to them (on my dime) and they will ship another one. The 710ex appears to be the same thing as the 7100, just badged different on the faceplate.

    Is it worth exchanging?

    please respond quickly, I need to decide what to do asap.

    Thanks for any help.
     
  2. Jul 29, 2008 at 1:34 PM
    #2
    neontrail

    neontrail ✈ ✈ ✈ ✈ ✈ ✈ ✈

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    send it back.....have the right one resent....


    What did you pay? Ebay link?

    I Hope you do not get hosed!!!
     
  3. Jul 29, 2008 at 3:05 PM
    #3
    speedster2010

    speedster2010 [OP] Member

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    07 DCab LB Sport (wishing I got 4x4)
    BHLM, Blacked out emblems, removed flaps, Kenwood DNX7100 with BU cam, shorter antenna, tint
  4. Jul 29, 2008 at 3:09 PM
    #4
    camsbored

    camsbored Well-Known Member

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    Kenwood DNX8120, Homelink mirror, Valentine One hardwire
    Maybe they can check to see if all of their stock are the EX model? No sense sending it back if they're going to send you the same thing again... unless you want your money back in that case.
     
  5. Jul 29, 2008 at 5:15 PM
    #5
    speedster2010

    speedster2010 [OP] Member

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    BHLM, Blacked out emblems, removed flaps, Kenwood DNX7100 with BU cam, shorter antenna, tint
    Thats a good idea, but I already did, lol. They opened another box and of course it was a 7100. My luck sucks lately.:rolleyes:
     
  6. Jul 29, 2008 at 5:58 PM
    #6
    speedster2010

    speedster2010 [OP] Member

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    07 DCab LB Sport (wishing I got 4x4)
    BHLM, Blacked out emblems, removed flaps, Kenwood DNX7100 with BU cam, shorter antenna, tint
    Does anyone know what the heck the dnx710ex even is? I can't find any info on it. Is it a dealer designation? foreign?

    Thanks.
     
  7. Jul 29, 2008 at 7:38 PM
    #7
    sooner07

    sooner07 1/2 man 1/2 amazing

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    I think it is the eXcelon version. Usually the eXcelon line is first year runs that have the latest and greatest features and then the next model year they down grade the eXcelon line to regular. Might have been a left over eXcelon that was just down graded.
     
  8. Jul 30, 2008 at 12:44 AM
    #8
    speedster2010

    speedster2010 [OP] Member

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    07 DCab LB Sport (wishing I got 4x4)
    BHLM, Blacked out emblems, removed flaps, Kenwood DNX7100 with BU cam, shorter antenna, tint
    hmmmm....if that's the case I wonder if I should just keep it. Don't they usually have better build quality on the eXcelon models? My only concern would be updates, but if Kenwood refurbed it to a 7100 I would think it would have been updated then?
     
  9. Jul 30, 2008 at 7:15 AM
    #9
    camsbored

    camsbored Well-Known Member

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    Kenwood DNX8120, Homelink mirror, Valentine One hardwire
    Nah, send it back. If for any reason you want to sell it it will be worthless if nobody recognizes the model number. If the ex does designate eXcelon then any model you get that's not an ex will have been newer, who knows what they changed (fixed) on newer models.
     
  10. Jul 30, 2008 at 3:53 PM
    #10
    salectronics

    salectronics New Member

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    Hey, I was looking into this forum for advertising oportunities, and saw your post.

    Dont send it back. The unit you got is exactly the same as a DNX7100. The only reason they have a different model designation, is because the EX series are made for OEM installers. Yes, those are the ones that go to the dealer and install a unit on a new (or used) truck for $700-800 and the dealer charges you $2000.00 for it!

    There are other EX units out there, and there is even a unit that is not for the retail market called the DNX-210EX which is a 2-DIN with a Garmin Nuvi screen built-in, no DVD.

    The whole point of making a different model designation is so that the customer that paid $2000.00 at the dealer cannot go online and compare the unit to one on eBay at half the price. Same thing happens with Best Buy, CompUSA, Costco, WalMart, etc. The manufacturers sell the exact same item to all of them, and change the model so a shopper cannot cross-shop one store with another.
     
  11. Nov 28, 2008 at 1:22 PM
    #11
    veedubb8

    veedubb8 New Member

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    FYI, the 710EX (and any Kenwood model ending in EX) is an Expediter piece designed for car dealer sales.
     
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