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Discussion in 'Lighting' started by adriancast, Aug 13, 2013.

  1. Aug 13, 2013 at 1:00 PM
    #1
    adriancast

    adriancast [OP] Well-Known Member

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    Adrian
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    2005 Tacoma 4x4 TRD Off-Road
    -2.5 Donahoe Coilovers -All Pro Standard Leaf Pack -All Pro U Bolt Flip Kit -Firestone Airbags w cradles -Extended rear Bilstein 5100s -Flowmaster 40 Series -All Pro IFS Skid -All Pro Transmission Skid -Bruteforce Hybrid Bumper -30" Double Row LED bar -400 Watt Anytime -TRD Seat Covers -ABS Kill Switch -Locking Center Console Mod -Rear Differential Breather -BHLM -Anytime Fog Light Mod
    http://www.hidkitxenonlights.com/

    I have tried contacting them by phone, email, and by their online chat. They never reply. I have tried contacting them over 50+ times in a 3 month time span. One of my HIDs went out and they say they have lifetime warranty, but you cant even get a hold of them for a replacement.
     
    Last edited: Aug 13, 2013
  2. Aug 13, 2013 at 1:06 PM
    #2
    Large

    Large Red

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  3. Aug 13, 2013 at 1:29 PM
    #3
    adriancast

    adriancast [OP] Well-Known Member

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  4. Aug 13, 2013 at 1:46 PM
    #4
    MY50cal

    MY50cal I think I'm getting the Fear.

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    Yes.
    Is there an echo in here :confused:
     
  5. Aug 13, 2013 at 1:59 PM
    #5
    Zombie Runner

    Zombie Runner Are these black helicopters for me?

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    Is there an echo in here?
     
  6. Aug 13, 2013 at 2:00 PM
    #6
    MightyMouse-SCT

    MightyMouse-SCT Well-Known Member

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    Lifetime warranty isn't worth the paper it's written on with most lighting company's . They say that because they don't want you to go to their competition with higher prices that will give you a lifetime warranty . As long as they stay in business .

    Kinda hard to warranty a product from china with child labor in a shack.
     
  7. Aug 13, 2013 at 2:05 PM
    #7
    adriancast

    adriancast [OP] Well-Known Member

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    Well putting this on here will stop them from getting hundreds of potential buyers. These HIDs are German made. Plus I sent in a complaint the Better Business Bureau. Company has to respond in less than 14 days and solve the problem in 30 days or less.
     
  8. Aug 13, 2013 at 2:05 PM
    #8
    Zombie Runner

    Zombie Runner Are these black helicopters for me?

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    LED interior lights, stubby antenna, Pioneer in dash screen
    you can get pnp HID's from DDM tunning for like 30 bucks. I hope you didnt pay much more than that...

    have you tried trouble shooting your lights? Swapping ballasts around to see if its the bulb or the ballast that is out? If not then do that first and go from there.
    you can buy replacements for cheap.

    also make sure your lights are aimed properly...no one wants to be blinded by the dick that put PNP hid's in his truck :cheers:
     
  9. Aug 13, 2013 at 2:07 PM
    #9
    adriancast

    adriancast [OP] Well-Known Member

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    All wires are hooked up correctly. Worked perfect for two weeks then one side worked when it wanted too. Switch everything around. At night, you can see a little spark when you try to put them on.
     
  10. Aug 13, 2013 at 8:43 PM
    #10
    LocoTaco

    LocoTaco Well-Known Member

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    ^^^^^
    You can say that again...
     
  11. Aug 13, 2013 at 8:49 PM
    #11
    adriancast

    adriancast [OP] Well-Known Member

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    You ordered from them too?
     
  12. Aug 15, 2013 at 8:56 AM
    #12
    bueller

    bueller Well-Known Member

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  13. Aug 20, 2013 at 6:07 PM
    #13
    adriancast

    adriancast [OP] Well-Known Member

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    They finally answered. Was told I was a liar because they took forever, then he hung up on me. Called back 5 mins later and same guy answered. same problems. said he cannot help me. even though they have "LIFETIME WARRANTY" and say they'll fix any faulty part.
     
  14. Aug 20, 2013 at 6:31 PM
    #14
    KenLyns

    KenLyns Lord of War

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    Pricing on the web site is over $100 for the Tacoma kit. <smh>

    To the OP: be careful of the "made in Germany" moniker. Philips doesn't make HID bulbs that fit in typical halogen sockets (H1, H4, 9006, etc.). A no-name company (usually in China or Korea) has to take a standard Philips HID bulb, remove the existing D1R or D2R base, and transplant the glass bulb onto a replacement base compatible with halogen sockets. So while the glass bulb may be made in Germany, the remaining 80% of the kit is assembled in a low-cost country.
     
    Last edited: Aug 20, 2013
  15. Aug 21, 2013 at 8:15 PM
    #15
    adriancast

    adriancast [OP] Well-Known Member

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    Do you suggest any particular HID set?. I'll probably end up getting a refund for these by the BBB. I'll ise that money for a new set.
     
  16. Aug 21, 2013 at 8:58 PM
    #16
    KenLyns

    KenLyns Lord of War

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    Why do you think you will be able to get a refund by the BBB, when the the business is based in Quebec?
    http://www.bbb.org/myrtle-beach/bus...onlights-in-wilmington-nc-90032778/complaints

    BBB is only effective when the vendor is BBB accredited and actually cares about the BBB rating. hidkitxenonlights.com is rated "F" by the BBB, with the following alert. Your complaint will be added to the file as #78 with no resolution.
    Just order from DDM Tuning. Only $30 for the basic 35W kit and they work. http://www.ddmtuning.com/Products/DDM-HID-Kit-Slim-Ballast-35W-or-55W
     
    Last edited: Aug 21, 2013
  17. Aug 21, 2013 at 9:17 PM
    #17
    adriancast

    adriancast [OP] Well-Known Member

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    -2.5 Donahoe Coilovers -All Pro Standard Leaf Pack -All Pro U Bolt Flip Kit -Firestone Airbags w cradles -Extended rear Bilstein 5100s -Flowmaster 40 Series -All Pro IFS Skid -All Pro Transmission Skid -Bruteforce Hybrid Bumper -30" Double Row LED bar -400 Watt Anytime -TRD Seat Covers -ABS Kill Switch -Locking Center Console Mod -Rear Differential Breather -BHLM -Anytime Fog Light Mod
    Holy crap. I didnt know that. When I went on bbb. The company wasnt listed. Also in north Carolina
     
  18. Sep 27, 2013 at 5:04 PM
    #18
    KenLyns

    KenLyns Lord of War

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    LOL, I take it you didn't get your refund?

    Just order from DDMTuning. As I mentioned earlier, most kits are assembled in a low-cost country, so the quality will always be so-so. At least with DDM it's cheap, so you aren't out much if you need a replacement part.
     
  19. Sep 27, 2013 at 5:04 PM
    #19
    g35man

    g35man Discount Double Check

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  20. Sep 27, 2013 at 5:27 PM
    #20
    adriancast

    adriancast [OP] Well-Known Member

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    Haha. Nope. Didn't even hear back from BBB. How are those DDM ones?
     
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