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New Tacoma, crap transmission, sorry dealer. Shoot me now.

Discussion in '3rd Gen. Tacomas (2016+)' started by Dogtown Darren, Sep 11, 2019 at 11:57 AM.

  1. Sep 11, 2019 at 11:57 AM
    #1
    Dogtown Darren

    Dogtown Darren [OP] Member

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    So, here’s my story. I’ve sure you’ve heard it before...

    Bought a new ‘19 Tacoma SR5 Labor Day weekend, 3.5, 2WD, Automatic. I’d read the reviews about the transmission, but I’m a Toyota guy, the test drive didn’t seem “that” bad, so I bought it.

    Within a few days, I knew it was a flaming turd. The transmission constantly searching for gears, bogging down, lags...just horrible.

    So, called the service department, told them my issues. Guy on the phone says there’s been two TSB’s issued since my trucks build date (7-19), bring it in, should take an hour.

    Arrived at the dealership, service guy met me at the truck, explained my issue and phone conversation...and it was downhill from there. Both the service guy and manager act totally befuddled at my bad transmission talk, like it’s a new revelation...and there’s no new TSB’s. Now I’m pissed.

    Service manager goes on a ride with me, truck does the problems, and he tells me that’s just how it is, and I’ll get used to it.

    I’m so disappointed. This is my first new vehicle in 17 years, my wife and I saved for years for this truck.

    So, perhaps I’ll do the OVTune, perhaps I’ll just ditch the truck. This has been such a disappointing experience, I don’t know what to think. I feel duped.

    Anybody else been in this boat?

    So, so bummed.
     
    SandyTaco4x4 and Superdave1.0 like this.
  2. Sep 11, 2019 at 11:58 AM
    #2
    GreyBaldTaco

    GreyBaldTaco Well-Known Member

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    May want to ask them to check the fluid level in the transmission.
    Can they check their system to see who you spoke with on the phone?
     
    SandyTaco4x4, Shellshock and SR-71A like this.
  3. Sep 11, 2019 at 11:59 AM
    #3
    Jepoy_Cemento

    Jepoy_Cemento Well-Known Member

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    Never buy vehicle that you didn't seem "that" bad... Its a big purchase bro.
     
  4. Sep 11, 2019 at 11:59 AM
    #4
    Anchovy

    Anchovy Rule #1: Never take me seriously

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    Get the OVTune and if that doesn’t make you happy then you can ditch the truck
     
  5. Sep 11, 2019 at 11:59 AM
    #5
    wessyder

    wessyder Enlightened OR Bro who don't need no skewp

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    did you read his post? :confused:
     
  6. Sep 11, 2019 at 12:00 PM
    #6
    GreyBaldTaco

    GreyBaldTaco Well-Known Member

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    I did, and have since edited my post.
    High fives all around
     
  7. Sep 11, 2019 at 12:00 PM
    #7
    Dogtown Darren

    Dogtown Darren [OP] Member

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    No, I did a test drive. It’s my fault that I didn’t drive it in a variety of traffic scenarios. In hindsight, my test drive was much too brief. That’s my fault.
     
  8. Sep 11, 2019 at 12:01 PM
    #8
    Jepoy_Cemento

    Jepoy_Cemento Well-Known Member

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    All good. I took my friends Tacoma around then I test drove 3 more at the dealer.
     
  9. Sep 11, 2019 at 12:03 PM
    #9
    Dogtown Darren

    Dogtown Darren [OP] Member

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    Yes Sir, agreed. I came out of a ‘02 Tacoma that I bought new. I was so excited about a new truck, it affected my judgement.
     
    Spare Parts and Walksinsolitude like this.
  10. Sep 11, 2019 at 12:06 PM
    #10
    BillsSR5

    BillsSR5 Well-Known Member

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    [​IMG]
     
  11. Sep 11, 2019 at 12:06 PM
    #11
    BlazinBlueTaco

    BlazinBlueTaco I Bleed Blue and Orange Baby

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    Get OV Tune > Not Happy?> Regear > Still not happy? > Sell
     
    Dogtown Darren [OP] likes this.
  12. Sep 11, 2019 at 12:07 PM
    #12
    Jepoy_Cemento

    Jepoy_Cemento Well-Known Member

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    As much as they talk about OVtune here, that might be your only option. I dont have one on my M/T because I am fine with it, I might consider it only if I test drive an OVtuned M/T and see an improvement.
     
  13. Sep 11, 2019 at 12:07 PM
    #13
    Dogtown Darren

    Dogtown Darren [OP] Member

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    Thank you, Brother. Sound advise.
     
  14. Sep 11, 2019 at 12:07 PM
    #14
    SnowB

    SnowB Well-Known Member

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    Suspension and intake and bigger tires
    It is seriously my life's mission to get people to buy the manual. Just buy the manual. This is another hard learned lesson, just buy the manual. Toyota will eventually learn to build more manuals if the autos are all dying on the lots.
     
    bigmw, rubiconjp, Mrtacoman88 and 4 others like this.
  15. Sep 11, 2019 at 12:10 PM
    #15
    hiPSI

    hiPSI Laminar Flow

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    Sounds like buyer's remorse. You read, you test drove, you bought it anyway. Tone down your expectations or trade it.
    However, they sell about 250K of them a year and records are being set. Seems like you are in the minority dude. Also, people even trade them in and get new ones! And love them. Imagine that.
     
  16. Sep 11, 2019 at 12:11 PM
    #16
    GreyBaldTaco

    GreyBaldTaco Well-Known Member

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    This place can be a festering cesspool of shit that will make you hate the truck.
     
  17. Sep 11, 2019 at 12:11 PM
    #17
    BlazinBlueTaco

    BlazinBlueTaco I Bleed Blue and Orange Baby

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    There is a DIY Auto Transmission Fluid level check procedure I strongly recommend doing. Buy the OVTune. These are good trucks when running an "other than stock" tune. The latest public beta versions of OV Tune are loads better than they were a year ago and are only getting better. If you do these two things, and you're still not happy and typically have hills on hills to climb, regear with Nitro 4.88s (Cryo'd since there's no break in). There is a 4.88 and 5.29 mega thread out there for more details.
     
    Mully and GreyBaldTaco like this.
  18. Sep 11, 2019 at 12:12 PM
    #18
    ryan760

    ryan760 Well-Known Member

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    It's actually a pretty decent tranny when you understand why it shifts the way it does (to maximize fuel economy). It does take some getting used to, but you will eventually learn its shifting habits and adjust how you use the gas pedal to make it smoother.

    Good luck though, whatever you decide to do
     
    Last edited: Sep 11, 2019 at 12:39 PM
  19. Sep 11, 2019 at 12:12 PM
    #19
    hiPSI

    hiPSI Laminar Flow

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    Yep. I drive a Tundra now, very seldom go to Tundra forum for exactly that reason. I liked my Tacoma, I like my Tundra. Imagine that.
     
  20. Sep 11, 2019 at 12:14 PM
    #20
    wessyder

    wessyder Enlightened OR Bro who don't need no skewp

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    for me when i bought my 2019, i was coming from a 2015 Subaru Outback with automatic transmission 3.6R motor. To me the two were very similar, but maybe in retrospect they both aren't the best. Both seem "shifty" and perhaps a big laggy until you hit the right rev. Hind sight after driving a v8 hemi for me. I was just used to it and I wanted a truck instead of a car and always wanted a Tacoma (resale value, reliability, kewl ass rig, etc). Well I hit a deer with my truck just recently and now my insurance provided rental is Dodge Ram 1500 with the Hemi, and I can now appreciate how weak ass my truck is when it comes to power. I don't care for a lot about the Dodge, but it certainly doesn't lack power. A v8 hemi will do that I guess. I also have done all the crap a lot of people here have done as far as saddling the truck up with armor and racks and canopy and bigger tires (biggest you can put on with stock suspension, not huge).

    The hemi is also averaging 12.9 mpg, with none of the shit I've saddled the Tacoma with, so there is that. My Tacoma still gets around 18 even with all the weight. Anyway, its not a full sized truck, its got an economy focused tune from the factory. So I don't know what people are expecting. Yeah its not perfect. I am waiting to afford the OVTune, to see if that makes things better for me, and I may even regear down the road. Not sure if I will wait for the regear till my new tires wear out and I look at bigger ones, or if the extra weight I have put on the truck will make me do that...but I'm actually fine with my pig for now. I wouldn't mind a Tundra, but I live in the city so I just don't want a full sized for that reason, so I'm very happy with the Tacoma.
     
    Evlkarl, Mrtacoman88 and Cal1630 like this.

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