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No response from Toyota Proshop on grill installation

Discussion in '2nd Gen. Tacomas (2005-2015)' started by RdKat575, Nov 23, 2019.

  1. Nov 23, 2019 at 5:58 AM
    #1
    RdKat575

    RdKat575 [OP] New Member

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    2009 GrayToyota TacomaTRD 4-door, short-bed
    Linex bed-liner done
    I recently ordered a TRD pro grill for my 09 from toyotaproshop@gmail.com. I have not been able to get it installed, having problems with installing a rubber seal that goes across the top of the grill. It came with no instructions, no glue. I tried 2 different glues and tape, has not worked. Paid $200. Tried to email Toyota Proshop, no response. Any suggestions? thanks
     
  2. Nov 23, 2019 at 9:18 AM
    #2
    tcBob

    tcBob Gringo Bandito Moderator

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    They have a number to call?
     
  3. Nov 23, 2019 at 10:04 AM
    #3
    Muddinfun

    Muddinfun Well-Known Member

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  4. Nov 23, 2019 at 11:49 AM
    #4
    lynlan1819

    lynlan1819 Well-Known Member

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    Lifted
    Nothing you can do but wait until they respond.
     
  5. Nov 23, 2019 at 2:35 PM
    #5
    burrito782

    burrito782 Shit Throwing Ape

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    Got pics you can post of it?

    So I take it this grill isn't like the OEM or aftermarket OEM replacement grills where the seal has a bunch of little plastic compression tabs integrated into it that pop into the corresponding holes on the grill?
     
  6. Nov 23, 2019 at 7:52 PM
    #6
    SHANTOU

    SHANTOU Well-Known Member

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    Pictures!!
     
  7. Nov 24, 2019 at 12:16 AM
    #7
    SHANTOU

    SHANTOU Well-Known Member

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    Give it some time; it’s holiday season and people take off
     
  8. Nov 24, 2019 at 9:02 AM
    #8
    Muddinfun

    Muddinfun Well-Known Member

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    Define irony.

    Someone joins TW and makes 1 post complaining about a vendors lack of communication, but only sticks around for 12 minutes.
     
    VirusCage and stickyTaco like this.
  9. Nov 24, 2019 at 9:05 AM
    #9
    TuRDLYFE

    TuRDLYFE Well-Known Member

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    An over-taxed town, county, and state
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    lol
     
    whatstcp and Muddinfun[QUOTED] like this.
  10. Nov 26, 2019 at 9:31 AM
    #10
    Yotaverse

    Yotaverse Yotaverse

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    @RdKat575 I just personally went through all of our emails and was unable to find yours. There's a possibility that we never received it or it was deleted on accident. In any case we would be more than happy to help you with this issue. Please send us a DM on Instagram or through here with your order number and some photos of the issues that you are having and we will do our best to solve the problem or ship you out a new grill free of charge. Thank you for bringing this to our attention and we will do whatever we can to make sure that the problem is solved in a timely manner.
     
    stickyTaco, Crosis, ImMrCrash and 3 others like this.

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