1. Welcome to Tacoma World!

    You are currently viewing as a guest! To get full-access, you need to register for a FREE account.

    As a registered member, you’ll be able to:
    • Participate in all Tacoma discussion topics
    • Communicate privately with other Tacoma owners from around the world
    • Post your own photos in our Members Gallery
    • Access all special features of the site

Paying for Rear TSB???

Discussion in '2nd Gen. Tacomas (2005-2015)' started by Derecho, Jul 18, 2011.

  1. Jul 18, 2011 at 11:55 AM
    #1
    Derecho

    Derecho [OP] Well-Known Member

    Joined:
    Mar 22, 2011
    Member:
    #53509
    Messages:
    135
    Gender:
    Male
    First Name:
    Chris
    Thomaston, ME
    Vehicle:
    11 Magnetic Grey Tacoma SR5 V6 4x4
    Access Tonneau Cover Cobra 29 WXNWST Wilson Lil' Wil COMING SOON... Custom Designed Bedrack
    So, I'm at the dealer having them take a look at the truck for getting the extra leaf. Should I have to pay anything for this, even if it gets denied? What has been your experience?

    Thanks in advance.
     
  2. Jul 18, 2011 at 12:01 PM
    #2
    Zac808

    Zac808 Custom User Title

    Joined:
    Aug 31, 2009
    Member:
    #22040
    Messages:
    2,816
    Gender:
    Male
    First Name:
    Zac
    Viva Las Vegas
    Vehicle:
    08 TRD DC SB 4x4
    In my sig
    If ur within all the requirements it shouldn't get denied.
     
  3. Jul 18, 2011 at 12:01 PM
    #3
    Pugga

    Pugga Pasti-Dip Free 1983 - 2015... It was a good run

    Joined:
    Jun 18, 2010
    Member:
    #39131
    Messages:
    30,822
    Gender:
    Male
    First Name:
    Mike
    Massachusetts
    Vehicle:
    '13 Ford F-150 SCREW
    F-150 Mod
    If it gets denied, then the only way to have a dealership perform the TSB would be to pay out of pocket. However, if it does get denied, there are much cheaper and better alternatives than having the dealership do the work. If the work is covered under the TSB, it's warranty work and you should not have to pay anything out of pocket.
     
  4. Jul 18, 2011 at 12:03 PM
    #4
    Derecho

    Derecho [OP] Well-Known Member

    Joined:
    Mar 22, 2011
    Member:
    #53509
    Messages:
    135
    Gender:
    Male
    First Name:
    Chris
    Thomaston, ME
    Vehicle:
    11 Magnetic Grey Tacoma SR5 V6 4x4
    Access Tonneau Cover Cobra 29 WXNWST Wilson Lil' Wil COMING SOON... Custom Designed Bedrack
    So any "diagnostic" fee would be BS, correct?
     
  5. Jul 18, 2011 at 12:17 PM
    #5
    Andy2010

    Andy2010 Well-Known Member

    Joined:
    Feb 20, 2010
    Member:
    #31716
    Messages:
    144
    Gender:
    Male
    First Name:
    Andy
    Bucks County, Pa
    Vehicle:
    2010 TRD Sport Mag Grey 4x4
    EGR inline vent visors, Trimmed front mud flaps, Hose clamp mod, AFE Pro-Dry S air filter, Bed mat off my '97, 5100's up front @1.75, Rear TSB, Tow package, Black TRD center caps, Weathertech Digitals, Wet Okole's in front
    Shouldn't be any fee. If you get deinied like I did, call the 1-800 number and tell them you have a harsh ride. They'll make a case number if your VIN matches up. Seems easier to get the TSB with the case number
     
  6. Jul 18, 2011 at 12:20 PM
    #6
    Pugga

    Pugga Pasti-Dip Free 1983 - 2015... It was a good run

    Joined:
    Jun 18, 2010
    Member:
    #39131
    Messages:
    30,822
    Gender:
    Male
    First Name:
    Mike
    Massachusetts
    Vehicle:
    '13 Ford F-150 SCREW
    F-150 Mod
    Shouldn't be a fee if they're a decent dealership. I've taken my truck in for a problem, took 3 times before it finally recreated the problem while it was in the shop. I was not charged a diagnostic fee for the other 2 times.
     
  7. Jul 18, 2011 at 12:23 PM
    #7
    iRepLONGBEACH

    iRepLONGBEACH SoCal Reppin

    Joined:
    Mar 7, 2011
    Member:
    #52506
    Messages:
    585
    Gender:
    Male
    SoCal
    Vehicle:
    10 MgM dcsb TRD Sport
    everything done for the TSB is free. if you plan on leveling the fronts to level out, do so before you get the tsb so you can take advantage for a free alignment
     
  8. Jul 18, 2011 at 12:28 PM
    #8
    FlyingTaco24

    FlyingTaco24 Member

    Joined:
    Apr 5, 2011
    Member:
    #54395
    Messages:
    7
    Gender:
    Male
    Lake Wylie SC
    Vehicle:
    Tacoma TRD OffRoad
    I had mine done a few weeks ago. I explained to the toyota technician that I work in construction and always hauling something and tired of the truck bottoming out when going over a bump. I then explained that i did my research and a TSB was issued for this same issue. The technician looked into the problem and ordered the parts. It was all free for me, Toyota even gave me a free rental car for the day. but i did see the invoice and if someone had to pay out of pocket from the dealer it would be around $1800.00. Ouch. I would have done it myself with aftermarket parts.
     
  9. Jul 18, 2011 at 12:37 PM
    #9
    AsianAnts

    AsianAnts just an AnT

    Joined:
    Dec 30, 2010
    Member:
    #48438
    Messages:
    6,405
    Gender:
    Male
    First Name:
    AnT
    Southern California (San Diego County)
    Vehicle:
    2011 PreRunner TRD Sport L/B Grey Metallic
    -Satoshi Grille Upper/Lower/Triangles -LED Map Lights, LED Dome Light, LED License Plate Lights -No front license -Wet Okole -Weather Techs (digi) -Running Boards -Bed Extender -AFE Cold Air Intake 2SI Dry Filter -Tailgate Hose-Clamp Mod, Tailgate washer Mod -Combi chain lock on bed extender -no chime w/ key in ignition & open door -Fog Light anytime -Slim Cubby's 3kHID fog -bumper plugs -keyhole plug -TRD license plate frame -combi-lock storage -rear TSB -window tint -camera mod -Painted radiator/engine covers -LS460 RetroFit -Bed Tie-Downs -LED Gauge Cluster, radio, clock and AC -Bed Mat -Extra DRings -Painted center console, radio unit, ac panel, overhead console.
    all free.

    took it to them during my first 5k service.. explained to them the whole bottoming out crap... they diagnosed it (free) and set up an appointment date to bring it back in...

    brought it back in, installed, picked up truck. all was free
     
  10. Jul 18, 2011 at 12:43 PM
    #10
    krimson

    krimson Nothin

    Joined:
    May 17, 2008
    Member:
    #6714
    Messages:
    3,412
    Vehicle:
    TRD Off Road
    OME 3" lift with 885 coils. OME Shocks with TSB 1.5 AAL. 285/75/16 KM2s. XD Hoss 16" wheels. DDM Tuning 6000K HIDs, H10 6000K Fogs. BHLM. Debaged. 20% tint on front windows.
    I just told the parts rep that it was riding like shit, he went outside and his "diagnosis" consisted of him putting one leg on the bumper to see how rear end would compress.
    Got an appointment the next day to get it done.
     
  11. Jul 18, 2011 at 1:28 PM
    #11
    Derecho

    Derecho [OP] Well-Known Member

    Joined:
    Mar 22, 2011
    Member:
    #53509
    Messages:
    135
    Gender:
    Male
    First Name:
    Chris
    Thomaston, ME
    Vehicle:
    11 Magnetic Grey Tacoma SR5 V6 4x4
    Access Tonneau Cover Cobra 29 WXNWST Wilson Lil' Wil COMING SOON... Custom Designed Bedrack
    Sweet Deal, no fee charged and they ordered the parts. LongBeach- Thanks for the idea w/ leveling.
     
  12. Jul 18, 2011 at 1:35 PM
    #12
    hellrazor004

    hellrazor004 Well-Known Member

    Joined:
    Jul 3, 2009
    Member:
    #19240
    Messages:
    966
    Gender:
    Male
    First Name:
    Rob
    Vehicle:
    09 DCSB
    Hey Chris - glad you are getting it done w/out them causing a fuss.
     
To Top