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Posting Bad Reviews & Experiences.... Legality

Discussion in 'Off-Topic Discussion' started by jeremy_283, Feb 14, 2012.

  1. Feb 14, 2012 at 11:16 AM
    #1
    jeremy_283

    jeremy_283 [OP] Super Member

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    I've had some bad experiences with car dealerships and parts manufactures in the past but I am always reluctant to post about it due to the fact that I am unaware of what a person could in trouble (sued) for posting. Anyone have any input?
     
  2. Feb 14, 2012 at 11:20 AM
    #2
    97yota4wd

    97yota4wd Well-Known Member

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    its your opinion/experience and you cant be sued for it..
     
  3. Feb 14, 2012 at 11:22 AM
    #3
    jeremy_283

    jeremy_283 [OP] Super Member

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    What if the dealership is your friend on Facebook, and you tag them in your post :D "I went to ******* and here is what happened"
     
  4. Feb 14, 2012 at 11:23 AM
    #4
    Dustyroades

    Dustyroades Well-Known Member

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    AFAIK, as long as what you say is true there is nothing they can do about it.
     
  5. Feb 14, 2012 at 11:23 AM
    #5
    friction

    friction Well-Known Member

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    If it is a truly terrible experience with no attempt to reimburse or make it right, contact the BBB.
     
  6. Feb 14, 2012 at 11:23 AM
    #6
    YFZ_TRD

    YFZ_TRD 4Runner Pilot

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    There's nothing illegal about honest reviews. I suppose you're thinking of false accusations. Even those are hard for someone to pin you down for.
     
  7. Feb 14, 2012 at 11:24 AM
    #7
    Sunner

    Sunner Well-Known Member

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    Im no lawyer but I dont see why shouldnt be able to do that as long as all that you are saying is true. But people do get sued for the most ridiculous things now' days, its sad.
     
  8. Feb 14, 2012 at 11:25 AM
    #8
    4wd Boss

    4wd Boss Shake and Bake

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    free speech ftw!!
     
  9. Feb 14, 2012 at 11:25 AM
    #9
    Sunner

    Sunner Well-Known Member

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    x2, I've had to threaten a company with a BBB complaint, got them in line real quick.
     
  10. Feb 14, 2012 at 11:27 AM
    #10
    YFZ_TRD

    YFZ_TRD 4Runner Pilot

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    He's got a good point there. Don't be one of those people that "Likes" Toyota on Facebook and then all you do is cover their page in slander. It's a fan page, not a review page.
     
  11. Feb 14, 2012 at 11:30 AM
    #11
    Lost_Humanity

    Lost_Humanity Bad decisions make great stories.

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    What he said.

    Save the reviews for Yelp and whatnot. Facebook/Twitter accounts are for fans and/or quick contact and resolution.
     
  12. Feb 14, 2012 at 11:33 AM
    #12
    tacoteacher

    tacoteacher Well-Known Member

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    You could be sued for libel IF what you write is untrue AND causes harm to the reputation of the company. Yeah, a business might start blowing smoke at you (or their attornies might), but you are protected under the 1st Amendment.
     
  13. Feb 14, 2012 at 11:33 AM
    #13
    Lost_Humanity

    Lost_Humanity Bad decisions make great stories.

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    That being said, I doubt you can be sued for a Facebook/Yelp/Twitter post. The worst that can happen would be a Cease and Desist if you make outrageous claims that they raped your mother and poured sugar in your gas tank. Also, if it's a profile where the content can be controlled by the user (Facebook, Twitter) then they can just delete your comments.

    Yelp, Angie's List, Dex, etc., are all review pages run by an independent third party. The best defense against libel is truth, so make sure your accusations are factual, supported and not just butthurt.
     
  14. Feb 14, 2012 at 12:09 PM
    #14
    jeremy_283

    jeremy_283 [OP] Super Member

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    I would never lie and make false accusations.
     
  15. Feb 14, 2012 at 12:12 PM
    #15
    jeremy_283

    jeremy_283 [OP] Super Member

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    They were my Facebook friend when I was interested in them. I suppose I should delete them now since I see what they are really like :eek:.

    BTW, whats with all the bad reps? Why everyone hate you? :p
     
  16. Feb 14, 2012 at 12:12 PM
    #16
    Evil Monkey

    Evil Monkey There's an evil monkey in my truck

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    You won't be sued if it's true. In court, the burden of proof is on the one making the statement. So if you said something bad about a dealership and they sued you over it, it would be up to you to prove what you said was true.
     
  17. Feb 14, 2012 at 12:14 PM
    #17
    jeremy_283

    jeremy_283 [OP] Super Member

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    If you were not videotaping it then it's probably not a good idea to make a claim then :eek:
     
  18. Feb 14, 2012 at 12:20 PM
    #18
    jeremy_283

    jeremy_283 [OP] Super Member

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    ^^^ additionally, it's probably a good thing I always worry about the legality of stuff and never post bad reviews :D

    Although I've had my share of bad experiences with people :mad:
     
  19. Feb 14, 2012 at 12:23 PM
    #19
    Evil Monkey

    Evil Monkey There's an evil monkey in my truck

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    Not necessarily.

    If you're just restating events, I doubt they'd even bother to pursue a libel case (Libel is written, slander is verbal). If you were to call them theives or something along those lines, you might have a case against you unless it could be proven.

    The chances of them actually coming against you are slim.

    Stick to the facts as they would probably hold more weight than a simple defamatory statement. My ex's father said something that's always stuck with me, "There's always a nice way to tell someone to go to hell."
     
  20. Feb 14, 2012 at 12:25 PM
    #20
    jeremy_283

    jeremy_283 [OP] Super Member

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    A slim chance is enough for me to leave it alone. I don't need to tell the world my story.
     
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