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Prinsu Top Rack

Discussion in '3rd Gen. Tacomas (2016+)' started by Papa_Smurf, Jul 21, 2021 at 4:04 PM.

  1. Jul 21, 2021 at 4:04 PM
    #1
    Papa_Smurf

    Papa_Smurf [OP] Member

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    Polling the community....

    Anyone know where I can source the 5.5 ft side plates for the top rack? The 4.5ft rack was just too short for the ARE DCU topper and I haven't installed it.

    I contacted CBI/Prinsu through their contact us page and didn't get a reply after 2 weeks. Then decided to call them. They weren't willing to negotiate and claimed they only sell the full kits; or could return the entire 4.5ft rack with a 20% restock fee plus eat the shipping. So now I have to be unhappy with my purchase. All I wanted to do was purchase the additional side plates and an additional cross member.

    Seems a bit ludicrous to tell a customer that has given them thousands of dollars already for their products....bumper, sliders, full skids, gas skid, cabrack with accessories.

    Guess they're doing well enough to lose sales and customers.

    Check my build on IG @Papa_smurfs_tacoma
     
    Last edited: Jul 21, 2021 at 5:38 PM
    jcmotr, JackSparrah and averagejp like this.
  2. Jul 22, 2021 at 5:16 AM
    #2
    JackSparrah

    JackSparrah Member

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    Cbi not giving a sh*t about their customers?? Say it ain't so.

     
  3. Jul 22, 2021 at 5:51 AM
    #3
    Lt. Dangle

    Lt. Dangle RIP @stun gun 2016-2020

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    Got any pics? I'm curious how the 4.5 is too short, but the 5.5 fits on a 5 ft bed. Good to know they don't sell replacement parts though o_O
     
  4. Jul 22, 2021 at 5:59 AM
    #4
    NoVa TRD Sport

    NoVa TRD Sport Well-Known Member

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    Leer cap
    You might try one of the many resellers of Prinsu racks. Maybe they stock parts.
     
    Steezy and Lphonzy09 like this.
  5. Jul 22, 2021 at 6:41 AM
    #5
    Lphonzy09

    Lphonzy09 Active Member

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    Real shame to hear about the conpany. I was thinking of getting a prinsu rack, too!

    however, your best bet is to find a fabricator to make you some! I was a fabricator in the military and I just think it’s outrageous how much some of these bumpers cost..
     
    stu8319 and Steezy like this.
  6. Jul 22, 2021 at 6:47 AM
    #6
    JackSparrah

    JackSparrah Member

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    Resell it on here. There's people who don't want to wait the lead times that cbi is infamous for. Then go buy an Uptop and never think about it again.
     
    Steezy likes this.
  7. Jul 22, 2021 at 6:56 AM
    #7
    Papa_Smurf

    Papa_Smurf [OP] Member

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    20210709_114900.jpg
     
  8. Jul 22, 2021 at 6:57 AM
    #8
    Papa_Smurf

    Papa_Smurf [OP] Member

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    20210709_114843.jpg
     
    Lt. Dangle and Steezy like this.
  9. Jul 22, 2021 at 5:22 PM
    #9
    Lt. Dangle

    Lt. Dangle RIP @stun gun 2016-2020

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    Ok, that's wild lol.
     
  10. Jul 22, 2021 at 6:47 PM
    #10
    Papa_Smurf

    Papa_Smurf [OP] Member

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    Ya, I was playing around trying to create a work around. The basket ended up on the cab rack as originally intended. I considered getting another basket to have two on the top rack but I eventually want to get a tent up there.
     
  11. Jul 22, 2021 at 7:18 PM
    #11
    jcmotr

    jcmotr Well-Known Member

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    yeah, kind of disappointed in their customer service. I loved their rack so I tried other products… well, they never came. After multiple ignored emails and false promises over the phone, they preferred to cancel my order instead of adding another item to my order so they could ship together. Good luck OP.
     
    JackSparrah likes this.
  12. Jul 22, 2021 at 11:27 PM
    #12
    OnHartung'sRoad

    OnHartung'sRoad -So glad I didn't take the other...

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    Somewhere in the Mojave Desert...
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    2017 Tacoma OR 4x4 (formerly 2002 OR 4x4, 1995 4x4 4Runner, 1985 4x4 Toy PU) ... and RIP’s (rust in pieces) to a Bronco II 4x4 & S10 Blazer 4x4
    Make your own? I used Emachineshop.com to make a prinsu matched rack for my shell using their free CAD program- it was easy.
     
    JackSparrah and perkj like this.

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