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(RESOLVED, T-SB-0148-16) Uninitiated trip meters reset

Discussion in '3rd Gen. Tacomas (2016+)' started by swimmer, Nov 6, 2015.

  1. Apr 13, 2019 at 7:15 AM
    #521
    Delmarksman

    Delmarksman Well-Known Member

    Joined:
    Jan 27, 2019
    Member:
    #280895
    Messages:
    96
    Gender:
    Male
    Smyrna, DE
    Vehicle:
    2016 TRD OR DCSB - Red, Premium & Tech Pkg
    OEM, For now...
    General question to anyone who will answer:
    What did you do for a vehicle while they had it?
    The local stealer wants me to pay for a rental which is unacceptable.
     
  2. Apr 13, 2019 at 11:53 AM
    #522
    cctk2

    cctk2 GLACIERBIRD

    Joined:
    Jun 18, 2010
    Member:
    #39136
    Messages:
    900
    Gender:
    Male
    First Name:
    Chip
    NorCal and Alaska
    Vehicle:
    '68 FJ40, '16 TRD AC OR A/T WHITE
    Accessories: SnugTop Rebel canopy AVS Window Rain Deflectors TACOMA 6' Bed Mat Weathertech Mud Guards (4) Scanguage (re-installed from the '02) Tekonsha Voyager Brake controller (Chalet A frame pop-up.) Vinyl letter insets for tailgate. Garmin CS60 GPS mounting. Other misc décor in the form of decals.
    This was My Experience : (tho it's all posted in here many pages back)
    1) They ordered a new cluster with an approximate arrival date.
    2) Simultaneously had me 'estimate ' a odometer reading for when the replacement would be done .
    3) Was established that the replacement would be +/- 100 miles of TRUE. (Turned out the difference to be 34).
    All parties satisfied.
    Never had to leave the truck .
    Never needed a rental .
    Good luck
     
    Delmarksman and over60 like this.
  3. Apr 26, 2019 at 10:11 AM
    #523
    Delmarksman

    Delmarksman Well-Known Member

    Joined:
    Jan 27, 2019
    Member:
    #280895
    Messages:
    96
    Gender:
    Male
    Smyrna, DE
    Vehicle:
    2016 TRD OR DCSB - Red, Premium & Tech Pkg
    OEM, For now...

    Thanks for the reply, update to the situation/conversation points:

    Originally they were unwilling to give me a rental at their expense as this is a TSB and not a "Warranty Repair."
    With that; I repeatedly mentioned my "Platinum" extended warranty and the fact that this is a "New to me CPO vehicle" both of which are supposed to be bumper to bumper warranties... They said that they would call me...

    So after about a week:
    The dealer, by way of the Toyota Rep, has agreed to perform the service and will pay for a rental vehicle, up to $55/day from Enterprise.
    I told them that I wanted this in writing and after a second consult with the Rep, they stated that they would handle all of the arrangements with Enterprise.
    I had told them that I'm a First Responder and needed a truck, "I bought a truck for work and will not accept a Corolla," hence the whole "going through Enterprise deal."

    They are unwilling to go the route of guesstimating the mileage. They have ZERO idea how long it will take to get a cluster so they were not having it...
    Time frame did not sound promising at all.
    Not sure of how true that this is but they mentioned that there are 7 possible configurations of the cluster and would need to remove it to confirm exactly which one to order. That doesn't sound right to me but IDGAF as long as they fix it right and don't damage something else while they have the truck.

    They would "Like" to be able to repeat the condition to confirm. I said good luck and it's completely random. But as was stated in the OP that it generally happens after a short drive and then sits for about 90 minutes. I can give them dates of the 3 incidents and +- mileage.
    The service scheduler that I'm dealing with has a 2016 TRD OR DCSB and has had this same issue with his, so I have that going for me.

    I did bring in the TSB number, thank you OP and TW for that!!! The Lead Mechanic, while he'd never encountered the issue himself, knew immediately what the issue probably was going to be, then confirmed the TSB number with an all knowing grin.

    Appointment to drop the truck off is next Thursday. Will see how it goes.

    Many thanks to all who've posted their trials and tribulations with this issue. TW is an awesome resource!
     
  4. Dec 6, 2019 at 9:18 AM
    #524
    vicali

    vicali tirekicker

    Joined:
    May 20, 2010
    Member:
    #37503
    Messages:
    1,012
    Gender:
    Male
    First Name:
    mike
    Kam,BC
    Vehicle:
    2017 TRD Sport 1D6
    I track my mileage with both my SCII and fuelly, went to record km TripA after filling up last night and it was 72.2km!? checked TripB and it was 72.2km..
    Found this thread this morning.. talking to Toyota Canada at lunch.

    Wish me luck.
     
  5. Dec 11, 2019 at 6:37 PM
    #525
    Taco_Craig

    Taco_Craig Well-Known Member

    Joined:
    Jan 15, 2016
    Member:
    #175043
    Messages:
    603
    Gender:
    Male
    First Name:
    Craig
    Vehicle:
    2016 MGM Tacoma, DCSB TRD-OR
    RCI Sliders/Plates, Icon [Stage 3] Suspension
    This trail has been blazed. Most people were complaining back when it was still an unacknowledged/undiagnosed issue. You'll be fine, and your instrument panel will be shiny and not be all scuffed up. For a few weeks.
     
  6. Dec 12, 2019 at 8:09 AM
    #526
    dman100

    dman100 Well-Known Member

    Joined:
    Mar 2, 2016
    Member:
    #180009
    Messages:
    1,502
    Central Coast, California
    Vehicle:
    2016 TRD OR DCSB
    I had the combo meter replaced, with no hassles, a few years ago, posted earlier in this thread. No problems since then.

    But, I had a new battery installed yesterday, and the shop plugged a battery into the OBD port to keep the vehicle powered up and not lose the settings while they replaced the main battery. It seemed to work OK ... all my radio stations, customized turn signal flashes and door lock settings etc were good. But, my trip meters A and B, and tank and cumulative mpg reset. Oh, and my AC came on full blast. Not a big deal, maybe not related, but there does seem to be something in the circuit that has those features separate from other functions.
     
  7. Dec 15, 2019 at 6:49 AM
    #527
    EdgeCrusher

    EdgeCrusher Well-Known Member

    Joined:
    Feb 14, 2017
    Member:
    #210532
    Messages:
    870
    Gender:
    Male
    Chicagoland
    Vehicle:
    '16 OR DCSB Fully Loaded
    So I had my replaced almost 3 years ago and no problems since until yesterday. I had a reset. I did notice it seemed like the battery was weaker than normal when starting and I had been taking a lot of short trips to and from work (5 miles). And the night before I continued to talk on the BT until to truck timed out and shut off, which I have done before. Hoping it's a fluke cause I'm out of 3 yr war now. Either way it really is disappointing that info isnt stored in the ecu or whatever the radio presets, clock, etc are stored.
     

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