1. Welcome to Tacoma World!

    You are currently viewing as a guest! To get full-access, you need to register for a FREE account.

    As a registered member, you’ll be able to:
    • Participate in all Tacoma discussion topics
    • Communicate privately with other Tacoma owners from around the world
    • Post your own photos in our Members Gallery
    • Access all special features of the site

Return Policy Time Warp

Discussion in 'Off-Topic Discussion' started by Simon's Mom, Sep 15, 2008.

  1. Sep 15, 2008 at 12:13 PM
    #1
    Simon's Mom

    Simon's Mom [OP] Wag More Bark Less

    Joined:
    Apr 12, 2007
    Member:
    #1297
    Messages:
    9,321
    Gender:
    Female
    First Name:
    Judy or Jude :)
    SBurl Vermont
    Vehicle:
    13 TRD OR DC MGM
    Stock for now
    Friday I go to a Chevy Dealer to get a part for a friend. (Problem #1). Now this parts dept looks like it hasn't been updated/renovated since the 60s, but its the biggest chevy dealer around. So anyway, part is in stock, I ask if there is any issues with returning part. Parts guy tells me no as long as its in original packaging & return policy is on receipt. Ok, no re-stocking fee, its not a special order or electrical part so I'm good to go. I pay cash, which is noted on the receipt.

    Today I return the part for we ended up not needing it (same problem #1) Same part guys is there & says ok, give me your address we will mail me a check. :eek: I politely remind him that I paid in cash, not a check & would like cash or a voucher so I can go up to another cashier in the building (this place is huge) to get my $$$. Nope, no can do! I ask him to check his register which he does to appease me & says there is not enough cash to give me $80 back. I ask him to credit my debit card, he says he doesn't know how to do it & no one else is around this time warp of a place. He takes my addresses, hands me a receipt, and tells me to check will be in the mail. Unfrigginbelievable!!!!!!!!!!!!

    You know, I usually use my debit card all the time, but happened to have cash that day & have never ever had a problem getting cash back, usually its a delay when you use a card. WTF???? I'm irritated & freak out a bit by wacked out car dealer parts dept. The dude fit right in too. Now its tick tock wait for this wacked process to complete. ARGGGGGGGHGH:frusty:
     
  2. Sep 15, 2008 at 12:18 PM
    #2
    SocalMan22

    SocalMan22 Founder Socaltacomas.com

    Joined:
    Mar 25, 2007
    Member:
    #1146
    Messages:
    8,136
    Gender:
    Male
    First Name:
    Steve-0
    So*Cal
    Vehicle:
    06 PreRunner Dbl Cab
    What Mods!
    Damn that really sucks you couldnt get anyone else to help you out or by talking to a supervisor/manager they need a better policy,i bet they wouldnt like it if you told them yeah can i get this part and you said i will mail you the money for the part thank you have a nice day.
     
  3. Sep 15, 2008 at 12:37 PM
    #3
    Simon's Mom

    Simon's Mom [OP] Wag More Bark Less

    Joined:
    Apr 12, 2007
    Member:
    #1297
    Messages:
    9,321
    Gender:
    Female
    First Name:
    Judy or Jude :)
    SBurl Vermont
    Vehicle:
    13 TRD OR DC MGM
    Stock for now
    I asked if there was a supervisor & he said he was it & did mention going off somewhere to get me a check but it might "take a while" with no guarantees how long it would take for the office people would determine that?? It is was odd odd odd & honestly, the whole place was weird! I do have a receipt which shows my return & amount due to me pending the check getting cut.

    I thought about stopping up at the sales room but just couldn't see myself walking into a chevy sales floor.
     
  4. Sep 15, 2008 at 12:58 PM
    #4
    joedirt

    joedirt Hallow

    Joined:
    Jan 21, 2008
    Member:
    #4365
    Messages:
    1,415
    Gender:
    Male
    Ploeśti
    Vehicle:
    2005 Tacoma
    Drop trowel and leave 'em a present. That'd get you some service.
     
  5. Sep 15, 2008 at 1:00 PM
    #5
    SocalMan22

    SocalMan22 Founder Socaltacomas.com

    Joined:
    Mar 25, 2007
    Member:
    #1146
    Messages:
    8,136
    Gender:
    Male
    First Name:
    Steve-0
    So*Cal
    Vehicle:
    06 PreRunner Dbl Cab
    What Mods!
    i can see that being funny "son what are you doing you are crapping in the wrong isle lol.
     
  6. Sep 15, 2008 at 1:02 PM
    #6
    joedirt

    joedirt Hallow

    Joined:
    Jan 21, 2008
    Member:
    #4365
    Messages:
    1,415
    Gender:
    Male
    Ploeśti
    Vehicle:
    2005 Tacoma
    Like the time what's his name on Jackass went into the hardware store and took a dump in the display toilet. :D
     
  7. Sep 15, 2008 at 1:02 PM
    #7
    SocalMan22

    SocalMan22 Founder Socaltacomas.com

    Joined:
    Mar 25, 2007
    Member:
    #1146
    Messages:
    8,136
    Gender:
    Male
    First Name:
    Steve-0
    So*Cal
    Vehicle:
    06 PreRunner Dbl Cab
    What Mods!
    Now that was classic.
     
  8. Sep 15, 2008 at 2:30 PM
    #8
    Simon's Mom

    Simon's Mom [OP] Wag More Bark Less

    Joined:
    Apr 12, 2007
    Member:
    #1297
    Messages:
    9,321
    Gender:
    Female
    First Name:
    Judy or Jude :)
    SBurl Vermont
    Vehicle:
    13 TRD OR DC MGM
    Stock for now
    Yup that was classic & gross as hell!! Those dudes are crazy. Can't say I would do that at all, its just not me :eek: I did have to leave tho before I said something I regretted. Always amazed at those folks who can hold their composure while saying how dissappointed they are. Me? I start getting sarcastic as hell and as Jack Nicholson said to Adam Sandler in Anger Management, Sarcasm IS anger's ugly cousin!
     
  9. Sep 15, 2008 at 2:49 PM
    #9
    poleman72

    poleman72 Well-Known Member

    Joined:
    Aug 6, 2008
    Member:
    #8371
    Messages:
    89
    Virginia
    Vehicle:
    02 Prerunner
    LOL I laughed ever time you used "time warp":laugh:
     
  10. Sep 15, 2008 at 2:51 PM
    #10
    Taco's for All

    Taco's for All Well-Known Member

    Joined:
    Sep 2, 2008
    Member:
    #8937
    Messages:
    223
    Gender:
    Male
    Vermont
    Vehicle:
    2013 Tacoma Double Cab SR5
    Nothing at the moment
    Reminds me of the Three Biggest Lies:
    1. Your check is in the mail
    2. No sir, I didn't sleep with your daughter
    3. I swear, it's only a cold sore

    Hope you actually get your check. I've had to stay on top of a few dealerships about getting a check for the money they owed me. One place I had to sit in the finance managers office and refuse to leave until they cut me a check.
     
  11. Sep 15, 2008 at 2:53 PM
    #11
    Simon's Mom

    Simon's Mom [OP] Wag More Bark Less

    Joined:
    Apr 12, 2007
    Member:
    #1297
    Messages:
    9,321
    Gender:
    Female
    First Name:
    Judy or Jude :)
    SBurl Vermont
    Vehicle:
    13 TRD OR DC MGM
    Stock for now
    Yeah its pretty silly now that I cooled off & accepted the circumstances...but man, you had to see this place & the guy behind the counter, old school for sure!
     
  12. Sep 15, 2008 at 3:15 PM
    #12
    eordonez

    eordonez Living vicariously through mjp2

    Joined:
    Mar 17, 2008
    Member:
    #5340
    Messages:
    8,341
    Gender:
    Male
    First Name:
    Ed
    Chihuahua, Mexico
    Vehicle:
    TRD Sport Dcab 4x2 Black Sand Pearl
    OEM All Weather Mats, wheel locks, Toyota Silver Tube steps.....
    that movie is great... i feel pretty... oh so pretty.... lmao

    goosfraba
    :D:D
     
  13. Sep 15, 2008 at 8:16 PM
    #13
    Janster

    Janster Old & Forgetful

    Joined:
    Mar 25, 2007
    Member:
    #1138
    Messages:
    14,256
    Gender:
    Female
    First Name:
    Jandy
    Lancaster, PA
    Vehicle:
    2016 GMC Canyon SLT w/ LineX and....
    Give it some time....I dunno, a few weeks. Contact the dealership again about the refund. ASK someone if there's ANY indication that the refund is *in process*. LIke do they have this on-file anywhere?

    If you continue to get the run-around..... tell them you're gonna contact the BBB (Better Business Bureau). See if that gets any results.

    If it doesn't....then file a complaint with the BBB.
    I've used BBB a couple times before. They take complaints like that and they can actually get your money back.
     
  14. Sep 17, 2008 at 11:30 AM
    #14
    Taco's for All

    Taco's for All Well-Known Member

    Joined:
    Sep 2, 2008
    Member:
    #8937
    Messages:
    223
    Gender:
    Male
    Vermont
    Vehicle:
    2013 Tacoma Double Cab SR5
    Nothing at the moment
    Xedge, I forgot to ask. Which one of the few Chevy dealers in VT did you go to so I know which ones to tell my Chevy driving friends to stear clear of? Hopefully not Aldermans in Rutland since I bought my Tacoma from thier Toyota branch.
     
  15. Sep 17, 2008 at 11:37 AM
    #15
    Simon's Mom

    Simon's Mom [OP] Wag More Bark Less

    Joined:
    Apr 12, 2007
    Member:
    #1297
    Messages:
    9,321
    Gender:
    Female
    First Name:
    Judy or Jude :)
    SBurl Vermont
    Vehicle:
    13 TRD OR DC MGM
    Stock for now
    No not Alderman's, I'm up in Burlington so its Shearer. Glad to see another fellow Vermonter here on TW, not many of us, 3 like in the whole state :D Are you from Rutland?
     
  16. Sep 17, 2008 at 11:38 AM
    #16
    Simon's Mom

    Simon's Mom [OP] Wag More Bark Less

    Joined:
    Apr 12, 2007
    Member:
    #1297
    Messages:
    9,321
    Gender:
    Female
    First Name:
    Judy or Jude :)
    SBurl Vermont
    Vehicle:
    13 TRD OR DC MGM
    Stock for now

    Yeah still waiting.....I'll give em til Friday...
     
  17. Sep 17, 2008 at 5:31 PM
    #17
    Taco's for All

    Taco's for All Well-Known Member

    Joined:
    Sep 2, 2008
    Member:
    #8937
    Messages:
    223
    Gender:
    Male
    Vermont
    Vehicle:
    2013 Tacoma Double Cab SR5
    Nothing at the moment
    Castleton, not too far from Rutland, do most of my work in Rutland though. I've heard bad things about Shearer Honda down here in Rutland. I've also heard bad things about Aldermans but the drive to Berlin City wasn't going to be worth it with my old truck. Don't know how far Middlebury is from you but I hear good things about Shea Motors
     
To Top