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Riverview Toyota - Run as fast as you can..!

Discussion in 'Arizona' started by lw777pilot, Mar 20, 2010.

  1. Mar 20, 2010 at 2:01 AM

    lw777pilot [OP] Member

    Feb 28, 2010
    Goodyear, AZ
    07 Prerunner
    Hopefully this will save somebody from going thru the trouble I had.

    Free oil change... (dont be fooled) what a crappy job...!!!

    Quality of work - POOR..!!
    Oil on top of fuse box and all over the engine.

    refer to link for pics - it will speak for itself.


    a little history that brought me to this dealership

    about 3 weeks ago I brought my taco for a pre-purchase inspection $105.
    I was not impressed with the report given and gave them a marginal review on the Toyota survey. The customer relations manager called me up and offered me a free oil change to make amends and make things right.
    I went back to avail the free oil change and give them a chance to make it right. mmmmm it was a disaster..!! (I can almost say the event added insult to injury)
    Bottom line: they are after your money period. Customer service is not in their vocabulary.

    Consumer BEWARE..!


    Im happy with my truck and can take care of it better than they do.

    This place is:
    Riverview Toyota
    located in Mesa, AZ.
  2. Mar 20, 2010 at 8:23 AM

    Holling Desert Dweller

    Feb 22, 2008
    Scottsdale, AZ
    08 DC TRD Debadged
    As with most everything else in life, you get what you pay for.
    If I go out to eat and the food or service sucks I let a manager know. 9 out of 10 times I'm offered my next meal for free. I always refuse the offer and ask them "If it sucked when I paid for it why would it be any better the next time and they are working for free?"
    I always talk with my feet and walk away. Life is way to short for avoidable disappointments in my opinion.

    For some reason finding a 100% reliable Toyota service isn't easy here in the Phoenix area.
  3. Mar 20, 2010 at 11:00 PM

    ColtsTRD .....

    May 13, 2009
    First Name:
    2005 TRD DCSB
    My girl bought her Yaris from em...They've been nice to her :notsure:

    But most stealerships are a bunch of vultures!!!!
  4. Mar 20, 2010 at 11:03 PM

    07TacoRidah SHHHH, this is interesting

    Dec 3, 2009
    2007 Base Model Access Cab
    Engine bay: aFe Pro Dry filter Secondary air filter deleted Sokie Tech hood damper kit Xscorpion dual 0g wire ring terminal (3) Big 3 upgrade (0g wiring) HID kit (headlights, H1 - 8k) HID kit (fog light 3k) Sylvania Zevo LED turn signals w/hyper flash resistors Rear back up light GY6 bulb Bullz Audio 0g wire Exterior: Dynamik Retro Projector style headlight housing Depo Euro Black Altezza LED tails Front grille swap (to chrome, painted w/bedliner paint) XR front bumper valance (dipped red) Aftermarket fog light kit w/OEM switch Rear bumper swap (to chrome, painted w/bedliner paint) 99 Cents Store tailgate lock Suspension: DJM 3/4" drop kit 1" spindle spacer kit 4x4 leaf pack swap (middle leaf removed) Air Lift rear helper springs Rims: 18x10 Work VS-KF front w/5" lip 18x11 Work VS-KF rear w/6" lip 225/40/18 tires all around Neochrome lock nuts Pepboys valve stem caps Interior: Wink Mirror rear view Center console lid fabric Metra Dash kit Kenwood bluetooth headunit Hifonics Zeus ZXi 6410 PB 6 1/2" component speakers up front 10" JBL GTO 1014 (2) 4 ohm svc in dual ported box JDM Fuchsia shift knob (Crown Royal shift boot)
    damn I get mine from the dealership they don't mess around. So far all my work that I had done there (mainly the maintenance oil changes) and maybe a rewiring of my alarm went smooth.

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