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Shock top hat issue, does this look right?!?!

Discussion in '3rd Gen. Tacomas (2016+)' started by Thetacosr5, Feb 26, 2020.

  1. Feb 26, 2020 at 9:04 AM
    #1
    Thetacosr5

    Thetacosr5 [OP] Member

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    3” inch emu suspension lift, on 285/70/17 Nitto Terra Grapplera, no CMC
    I recently got an EMU lift installed. Issue is after lift was installed I hear a clunk when I hit bumps on passenger side.
    I noticed that on the passenger side shock there is piece that seems to be missing up top. now Excuse my lack of experience and knowledge. Can someone tell me if this part missing is a bushing or mount. Or if this is even the cause of this “clunk” before I go back to the shop and complain.

    C1D49C05-A269-49CC-B45E-69EBEC4924F7.jpg
    3CBCBB09-9271-4CD8-8E37-CD6A63E81DC8.jpg
     
  2. Feb 26, 2020 at 9:05 AM
    #2
    Bertw192

    Bertw192 Well-Known Member

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    Yes, you're missing a bushing and the washer. Head back to the installer immediately. That is a HUGE oversight.
     
  3. Feb 26, 2020 at 9:06 AM
    #3
    Riotfunk

    Riotfunk Well-Known Member

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    That would be it. Hopefully it’s not bent now
     
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  4. Feb 26, 2020 at 9:06 AM
    #4
    GreyBaldTaco

    GreyBaldTaco Well-Known Member

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    That's a real issue
     
    Chew likes this.
  5. Feb 26, 2020 at 9:08 AM
    #5
    LoveableWerewolf

    LoveableWerewolf Well-Known Member

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    That could get expensive, I really don't know how a shop could miss that.
    On another note, please change the title, help is generally used for people stranded.
     
    e3po, GreyBaldTaco and Chew like this.
  6. Feb 26, 2020 at 9:10 AM
    #6
    stu8319

    stu8319 Well-Known Member

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    My brother had a land cruiser specific shop install a lift on his land cruiser. They left the top of one shock completely undone. No bolts. This is why I work on my own shit!
     
  7. Feb 26, 2020 at 9:11 AM
    #7
    6MTPro

    6MTPro Well-Known Member

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    I would change your title from a vague "help please!". The "Help" is reserved for people legit stranded who need assistance.
     
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  8. Feb 26, 2020 at 9:12 AM
    #8
    304_Taco

    304_Taco Well-Known Member

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    It will a bitch to get that nut off now. I'm sure all of the forces applied to it has seized it to the threads
     
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  9. Feb 26, 2020 at 9:17 AM
    #9
    Thetacosr5

    Thetacosr5 [OP] Member

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    3” inch emu suspension lift, on 285/70/17 Nitto Terra Grapplera, no CMC
    Thank You, hopefully it’s not, I’ve only had it for 3 days on pavement, heading over to the shop this second.
     
  10. Feb 26, 2020 at 9:17 AM
    #10
    Brian422

    Brian422 I fell into the pit that is TW

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    Thats why i install everything myself :mad:
     
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  11. Feb 26, 2020 at 9:19 AM
    #11
    coopcooper

    coopcooper certified youtube mechanic

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    was the guy stoned when he did the install
     
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  12. Feb 26, 2020 at 9:19 AM
    #12
    Bertw192

    Bertw192 Well-Known Member

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    I'd highly recommend a replacement of that coilover... Or a damn good EXTENDED warranty. It's hard to know what kind of damage may have occurred.
     
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  13. Feb 26, 2020 at 9:24 AM
    #13
    whatstcp

    whatstcp Professional incoherent spammer

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    Looks like there's a bit of rubber chunks still left on the shock shaft. My bet is they completely forgot to put on the metal washers and the first bump you hit destroyed and launched the rubber bushing. Here's a photo from a Toyota parts website, part orientations are the same. You'll need the metal washers and the rubber bushing. You have only driven it for a few days so the top hat SHOULD be fine but at this point I would definitely tell them you want to inspect the top hat when they remove it. If the hole is no longer round and is oblong I would have them replace it on their dime. Like @Bertw192 said, you might even want to push for them to replace the coilover as a whole on their dime. Or a written promise that they will replace it if it fails in a short period of time.

    Red = metal washers
    blue = rubber bushing

    a1_481945F.jpg
     
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  14. Feb 26, 2020 at 9:39 AM
    #14
    Bertw192

    Bertw192 Well-Known Member

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    Welp, that's the end of that thread. That's the most comprehensive answer that OP is going to get. Now time to let this thread devolve into the typical 3rd gen madness.

    Let me start... Why is the shock yelling at Mark? Did he do the install?

    upload_2020-2-26_9-36-13.jpg


    Seriously though, OP. Keep us updated. And yes, change your title when you get a chance.
     
  15. Feb 26, 2020 at 9:54 AM
    #15
    Riotfunk

    Riotfunk Well-Known Member

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    I still have no idea how they rolled that thing more than 3 feet without noticing that. Let alone 3 days
     
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  16. Feb 26, 2020 at 9:58 AM
    #16
    Ronzio

    Ronzio Well-Known Member

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    Yeah looks like the company you hired to do the work provided workers not skilled in the tasks assigned to them.
     
  17. Feb 26, 2020 at 10:03 AM
    #17
    Iwilltaco

    Iwilltaco Well-Known Member

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    Impressive oversight on the install.
     
  18. Feb 26, 2020 at 10:03 AM
    #18
    6MTPro

    6MTPro Well-Known Member

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    You changed it, but the "help" alone is almost as bad :facepalm:. Couldn't just write "input on troubleshooting lift install" or something. Probably help with additional constructive feedback from people skimming topics too...
     
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  19. Feb 26, 2020 at 10:05 AM
    #19
    JaCado

    JaCado Bad luck charm

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    Maybe he is stuck/stranded now.
     
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  20. Feb 26, 2020 at 10:07 AM
    #20
    4x4Runner

    4x4Runner Now with more Oi Vey! Moderator

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    Thread title changed
     

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