So I just had the Leaf Spring TSB done and... *pics*

Location: Toyota Mall of Ga
Date: 07/23/2010
Service Advisor and Assistant Service Manager: Jon Oglesby

Let me start off by saying Jon is probably the best service advisor I've dealt with when it comes to Toyota.

Jon was great about helping me get the leaf spring TSB completed. But, when he called to let me know I could pick up my truck, he said "we completed the recall". I was stunned for a sec and said, "I know you didn't cut my pedal" and he said "that's exactly what we did".

At this point, I told him I would be there in a few min. and we can discuss it then.

When I got there, he and I talked a bit and he gave me the Toyota quality phone number and said a lot of people are complaining and if you simply call this number and tell them about your dissatisfaction, they will mail you a new pedal and we will install it for free.

To make a long story short, I called the number and they gave me a case number and said the customer satisfaction rep from the dealer will call me within 3 days to discuss.

I'm not really that upset about the pedal, and Jon said the tech did it without his knowledge. I guess this is just a warning to everyone who takes their Tacoma's in for service... you need to clarify up front.

Also, the ride is much stiffer with the new springs. Just how it should have been from the factory.

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for the hassle i had to go through to get the rear TSB
I would of gladly taken the shorter pedal.
but i understand being pissed when they do something
without asking first.

If you drive it awhile, let us know how the shorter pedal feels and works for you.

 

Good to know. I'm taking mine in for the springs as soon as the parts come in. Thanks.

 

haha! that pedal looks awkward as hell. looks like someone took some pruning shears and tried to make some sort of pentagon with your pedal. i would def get it replaced.

 

so wait, the squeaky leaf springs are a recall!? then if this is true im gettin mine done for sure!

 

No, this is the harsh ride TSB. The stock 3 leaf pack does not hold the proper weight rating and will bottom out under a heavy load going over normal bumps causing a harsh ride.

Leaf springs will squeak when debris get in them... no matter what vehicle it is. Nature of the beast.

 

I had the recall done last week and I don't notice any difference with the pedal...and I have manual transmission. It's not a big deal really.

 

I had my springs done at Toyota Mall of Georgia also, Jon was my service advisor as well. I love my new springs and Jon was great. What is it like driving with the pedal cut?......Seems really useless since you have weather tech floor mats........Gotta wonder what idiot came up with this idea.

 

so i have an 06 with no warranty obviously .. and my truck hits bottom with my 70 pound black lab in the back ... I mean i can barely carry gorceries without hitting the bump stops ... its beyond annoying and even embarassing when I have someone aboard .. i'snt this a truck not a car ... anyone know how much a new set of leafs sell for in canada?

 

I don't see the huge deal in them cutting your pedal. Toyota did mine this past Saturday and didn't realize it until I read this thread. I ran outside to look at my pedal and sure enough...it was cut. lol

BIG DEAL. I would have never noticed.

 

x2 I have a 2010 with 10K on it and would like to know if I can get it done next time I bring it in for an oil change.

 

Yep it applies to the 2009s and 2010s as well. Just had my 2010 leaf springs replaced at Toyota of Colorado Springs. The first service advisor was kind of a dick and did everything he could to discourage me, but the service manager (Dan Moran) was awesome. Told me I had nothing to prove and that they'd be happy to do it. And they did! Ride is much better with 4 packs.

 

Thanks! I was gonna make up some bs story about having to tow a boat so they would do it but if they will have to honor it regardless, I'll just talk to the stealership owner if they give me hell in the shop.

 

I agree. It almost looks like it is making matters worse if you have Weather Techs (like I do). It is increasing the chance of the bottom of the pedal going over the top edge of the mat and getting stuck there.
Not that I ever heard of this happening with the Weather Techs, but just sayin', it looks counter productive.

 

I got mine done at Toyota South, just south of Atlanta. They also did the computer update for the accelerator, but didn't trim my pedal. No questions as regarding the TSB. Even overnighted the leafs so they could do it the day after I took it in to complain about the ride. They did a great job.

 

It's too bad they couldn't just replace the pad with a nice factory made looking pad. Cutting it off is a cheap way to get out of it. Last month was when I found out about the recall when I took my truck in for my free oil change. They wanted to do the recall and said it would be about 90 minutes more, I declined since I was waiting for the truck. 20 miniutes later the oil was done and I ran out of there. I wanted to see what this pedal mod looked like and if anyone had a problem. So far I haven't seen anyone with a problem. Maybe next time I'm in I will get it done.

I would like to know how the Toyota hotline thing goes, if they send a replacement pedal and if it's just the new shorter distance or if it's like the original.

-Joe

 

Did you ever hear back from the Toyota rep about your case number?

 

For those who had the leaf springs replaced. Please somebody explain the ride quality after it was done. I read people saying now it rides perfect, other now the ride is harsh ????? I'm getting very confussed. I have a 2010 double cab, sport package with 1800 miles and I have back problems. With that said, should I have the TSB done or leave it as it is ???

Thanks

 

It's not bone jarring at all if that's what you're thinking. It's still a very smooth ride! The truck just feels a little more sure of itself, like there's less body roll going around corners and such. Less car now and a little more solid feel. It just feels tighter to me. But like I said, the ride is still very pleasureable and smooth. I'll tell you what isn't smooth though ... beating frame on the bumpstops because you're carrying a load in the bed, and the 3 leaf packs bottom out. But that being said, if you have back problems and you love your ride now, then don't feel like you need to mess with it. You have up until 3 years or 36,000 miles to get it done if you want.

 

I have the same truck as you, and I had the TSB done because my motorcycle was too much for the 3 pack springs (stock). I am glad that I won't bottom out the new (4 pack) ones as easily, but I definitely think the ride is much stiffer. I would suggest that if you don't carry heavy loads, then try driving it as is; with the TSB I think it is definitely stiffer (bounces more over freeway expansion joints).