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Starting to get Irritated All-Pro

Discussion in 'All-Pro Off Road' started by logcabinwc, Apr 26, 2012.

  1. Apr 26, 2012 at 9:46 AM
    #1
    logcabinwc

    logcabinwc [OP] Well-Known Member

    Joined:
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    Micah
    Santa Barbara, CA
    Vehicle:
    08 4d 4x4 White V6 TRD
    16 inch Baja Black 6-spoke alloy wheels, flow master exhaust, bed lights, Pioneer HD radio, Federal Signal Siren, K&N Air filter, BAMF Sliders w/kickout, Relentless Aluminum IFS Skid, 24 LED light bar, custom built expedition style bed rack and basket combo, TRS Projector Retrofit Hopefully soon: Avid Front bumper Light bar w/lights
    So I know many of you con TW love All-Pro, and I know many of you do not. I was just hoping I would be part of the first group. But so far I am not very impressed. I placed my oder back on the 11th for some spacers. They were out of stock (which wasn't posted on their website when I checked out), but Kurtis emailed me back within about an hour letting me know that they were getting in their shipment on the 20th. He said they would try and ship it out on the same day.
    So ok, 9 days is a long wait, but I would prefer the 1.5" to 1.25" so I'll put up with it and live.
    Well, 20th came and went (was a friday), and monday came and went. So Tuesday I called to see what was up, and apparently I called right when they were unloading the truck. I guess it was late. Kurtis told me that they would ship it out either that day or the next (Wednesday).
    Weren't shipped Tuesday.. or Wednesday.
    It is now Thursday. Now I am probably been overreacting, but lately I have gotten such shit service from a few other businesses (long story, find the other thread about nearly having to sue the dealership I bought my truck from) that if they don't ship out TODAY I am canceling my oder and going to Spidertrax. I mean shit, it is 2 weeks since I placed my order.
    Kurtis was nice on the phone, seemed a little distracted but I've worked customer service before, and it is draining... I get it.
    But seriously All-Pro? It is now the 26th!
     
  2. Apr 26, 2012 at 9:50 AM
    #2
    Derpy Derek

    Derpy Derek Derp

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    Lindale, TX
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    Stow-away roof rack, Entune navigation, Aero Turbine 2525 muffler, Tan Softopper.
  3. Apr 27, 2012 at 4:21 AM
    #3
    Sublime

    Sublime Well-Known Member

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    Mike
    Phoenix, AZ
    Vehicle:
    08 TRD 4x4
    Icon/All Pro.....chopped for 35's
    They're either short staffed and a few people doing too much work or it's just a lack of experience! It's getting old already!
     
  4. Apr 27, 2012 at 2:21 PM
    #4
    TherealScuba

    TherealScuba Well-Known Member

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    Stephen
    Austin, Texas
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    99 Single Cab 4x4
    Having a B/O on wheel spacers has nothing to do with being understaffed or inexperienced. We have a CONSTANT order going on those spacers, it is tough to keep those in stock. We were out for 2 weeks. We notified everyone of the B/O ASAP.

    Micah, your spacers shipped on Wednesday. They, according to the USPS site, "departed our SAN BERNARDINO, CA 92403 sort facility on April 26, 2012." You should see them either today or tomorrow.
    Have a good day and thank you for your feedback.
     
  5. Apr 27, 2012 at 2:25 PM
    #5
    blackhawke88

    blackhawke88 wo ai ni bao bei ^_^

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    i ordered my all pro spacers thru polyperformance and it was almost instant. I've heard that it is better to go thru a distributor.
     
  6. Apr 27, 2012 at 2:27 PM
    #6
    Zac808

    Zac808 Custom User Title

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    Viva Las Vegas
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    In my sig
    How much was the total for four? I just removed my spidertrax and looking to sell. Just haven't got around to starting a thread.

    EDIT: DISREGARD. Saw that they shipped already.
     
  7. Apr 28, 2012 at 1:28 AM
    #7
    Dmonkey

    Dmonkey Drop it Drop it Low

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    Branden
    NorCal
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    Magnaflow custom cat back. 5/6 drop with:Beefed Weld in Notch, 3 Inch blocks, Qa1 plates. QA1 racing coilover modified to fit Tacoma. Toxic rear shocks and OEM prerunner leaf springs with middle spring removed. K&N drop in filter
    I used to live in the town that they're in and have been to their shop. It's not a huge business like you'd expect
     
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