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toytec sent me the wrong bolts!

Discussion in '1st Gen. Tacomas (1995-2004)' started by newskooler, Dec 14, 2010.

  1. Dec 14, 2010 at 5:37 PM
    #1
    newskooler

    newskooler [OP] Well-Known Member

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    Recieved my order for a diff drop and BPV and installed the bpv in no time flat. went to install the diff drop and the bolts are 1/2x6" not 1/2x8". all the hardware stores closed 6 minutes ago. seriously franked my day up.
     
  2. Dec 14, 2010 at 6:00 PM
    #2
    NegroTundra

    NegroTundra Well-Known Member

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    My experience with Toytec has never been that good. just my $0.02
     
  3. Dec 14, 2010 at 6:29 PM
    #3
    HarryTaco

    HarryTaco Well-Known Member

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    Mistakes happen. Have you called them? What did they say? A true measure of a company is not when mistakes happen but how they handle that mistake. I wish people would call them and resolve the issue before starting a thread like this. It's as if it's more exciting for you to discover a mistake like this than to work it out and share your experience with us.
     
  4. Dec 14, 2010 at 6:35 PM
    #4
    907taco

    907taco Alaskan Assassin

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    ultimate lift kit ( toytec ) ome dakar leaf pack , w/ extended length billies, LR uca's, Pro comp 7089s, KM2's 285 70 17, neoprene seat covers, weather techs, CBI sliders w/kickout, URD ss, cab mount chop, VHT night shade tint>tails,3rd B-light. Debadged. Grillecraft grille, rear diff breather mod. CBI Moab front bumper, warn M8000 winch, HID kragens 7", Hella's micro fogs. retrofit headlights HIDS, LED solutions maps/license! 886 back up light mod,
    dam that bites, thankfully they sent me the right bolts when i ordered from them. They should take care of you........
     
  5. Dec 14, 2010 at 6:50 PM
    #5
    newskooler

    newskooler [OP] Well-Known Member

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    881/5100 front, 5100 rear, AAL, K&N intake, Diff breather, grey wire mod, tg Low pro and sliders, Custom tube bumper, pinch weld mod, and more... smoked taillights, fabtech tire carrier, sony headunit, 12v always power mod, #70 unhappy clutch spring mod,
    I swear that whenever i buy auto parts(not just from toytec) there is always that one thing that is missing, doesnt fit, or doesnt come with the item. i did call but of course they had gone home for the day damn time zones! im definately not knocking them(yet) lol. ill be trying to contact them tomorrow. as long as i can get ahold of some bolts all will be well.
     
  6. Dec 14, 2010 at 8:35 PM
    #6
    NegroTundra

    NegroTundra Well-Known Member

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    but thats just it. quality control. Ive ordered twice from them and had similiar results. Upon calling, they made excuses. This tends to urk me, as both of those transactions were $700+. I realize I may have been the poor sap out of 1000 that this happened to, but last time I took a business class you do not make excuses. Have since gone elsewhere with much better results. Toytec does offer Pproducts you cannot get anywhere else though, and I'm sure the flaming will begin with satisfied customers. Perdon
     
  7. Dec 14, 2010 at 9:12 PM
    #7
    Digiratus

    Digiratus Adventurer

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    How many skid plate spacers did you get with your toytec kit? They are the square pieces. Did you get 4 of those?

    The 2nd gen diff drop kit has 4 of those in it and I think the long bolts are a bit shorter than the 1st gen bolts. Wrong kit?
     
  8. Dec 14, 2010 at 9:46 PM
    #8
    newskooler

    newskooler [OP] Well-Known Member

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    I thought it was the wrong kit as well but its just the 6in bolts that I received should have been 8 inches. even the invoice says I should have been 8 not 6.

    Negrotundra-man I think we both must be on someones shit list
     
  9. Dec 14, 2010 at 9:50 PM
    #9
    Nick_Taco

    Nick_Taco Well-Known Member

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    only placed an order with them once and had great service
     
  10. Dec 15, 2010 at 8:59 AM
    #10
    newskooler

    newskooler [OP] Well-Known Member

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    881/5100 front, 5100 rear, AAL, K&N intake, Diff breather, grey wire mod, tg Low pro and sliders, Custom tube bumper, pinch weld mod, and more... smoked taillights, fabtech tire carrier, sony headunit, 12v always power mod, #70 unhappy clutch spring mod,
    Called up this morning they pretty good service.they'll be sending me some hardware today
     
  11. Dec 15, 2010 at 9:06 AM
    #11
    Matic

    Matic Locked and Lifted "02" DC TRD.

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    Your kidding right?
    The mistake should have never happened in the first place. Do you think that companies build their reputation on customer service "after" the fact"?
    If the correct bolts were shipped in the first place the OP wouldn't have had to call customer service in the first place to ask the to "make it right"
    Remind me never to order anything from you if you start a fab shop.
     
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