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Vendors review (spoiler its a good one)

Discussion in 'Vendor Reviews' started by Toywoodsguy82, Jan 10, 2021.

  1. Jan 10, 2021 at 10:01 AM
    #1
    Toywoodsguy82

    Toywoodsguy82 [OP] Well-Known Member

    Joined:
    Aug 25, 2017
    Member:
    #227998
    Messages:
    3,061
    Gender:
    Male
    First Name:
    Patrick
    Oregon
    Vehicle:
    2007 Silver DCSB TRDOR
    Body Armor front and rear bumpers Method 703 Wheels Falken wildpeak AT3’s Ironman Foam Cell Pro kit
    Well I never really do this but I believe both of these companies went way above and beyond, that I need to give them props and say that if I choose to spend my money on product they have, I will for sure use them.

    I decided to pull the trigger on some DD SS3 pro fogs for my 2nd gen and in turn I saw a post on here from Hotshot Offroad about a Black Friday sale which made my choice even easier. I went and order so quickly that I didn’t realize at the time I ordered the wrong item. After the sale closed Colton AKA @memario1214 reached out to everyone about the shipping. Some people might have been upset but I was amazed at the customer service for reaching out first and not making people wonder about their purchase. Once I got the fogs I realized they weren’t going to work with the mounting bracket and wiring harness that was shipped with them. I reached out to Colton first and then because I was super antsy about getting them installed I reached out to @Diode Dynamics. They told me that with my after market bumper I would need the universal mounting bracket and sent me a set with the correct plug and play wiring. Colton then got back to me and talked to me for a little bit about my issues. He then fixed every problem I had by sending me a care package. (If Colton wants to explain he can).

    Every interaction I have had with Colton and DD have been amazingly pleasant and I would recommend Hotshot Offroad @memario1214 and @Diode Dynamics all freaking day long.

    Thank you for all your help Colton

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  2. Jan 10, 2021 at 11:49 AM
    #2
    memario1214

    memario1214 Hotshot Offroad Moderator Vendor

    Joined:
    Oct 1, 2009
    Member:
    #23628
    Messages:
    17,821
    Gender:
    Male
    First Name:
    Colton
    Missoula, MT
    Vehicle:
    05 Dub Cab TRD Sport 4x4
    Yeah, I gots boost
    Hell yeah thank you for the kind words Patrick! :cheers:

    The care package he's referring to is that he gave me a little more info about his mounting situation (aka aftermarket bumper), and after talking through it we determined that he should have had round bezels instead of the angled ones! I rushed him the proper kit on the assumption that I was right. Looks like I was! :cool:

    Glad to hear that you were happy with us!
     
    indoomitable and The Wolves like this.
  3. Jan 13, 2021 at 7:14 AM
    #3
    Diode Dynamics

    Diode Dynamics Automotive Lighting Experts Vendor

    Joined:
    May 26, 2016
    Member:
    #187969
    Messages:
    257
    Gender:
    Male
    St. Louis, Missouri
    Looking great! Glad the universal brackets worked out for you, that's a great install. Thanks for the write-up and enjoy those SS3s!
     
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