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Weathertech disappointed me

Discussion in '1st Gen. Tacomas (1995-2004)' started by Oat, Jan 11, 2012.

  1. Jan 11, 2012 at 4:53 PM
    #1
    Oat

    Oat [OP] Well-Known Member

    Joined:
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    2001 Prerunner
    Gibson Exhaust, Painted factory steel wheels, Chrome wheel caps, K&N Air intake, Tint, Regular Bilstein (yellow/blue) all around, Leveling spacer kit upfront, Partially de-badged, Westin Bullbar with skidplate, White, Double Cab Prerunner SR5
    Well,

    I received weathertech headlamp covers as a gift for my 2001 tacoma. When i opened the package i got:

    1 headlamp cover
    2 corner covers
    2 bumper light covers

    Missing a headlamp cover, emailed them but waited to friggin long because of backorder...

    Do you think they will refund me and brush me off or just send me what i am missing :(
     
  2. Jan 11, 2012 at 5:01 PM
    #2
    Snowman

    Snowman I have a problem for your solutionÂ…

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    If you ask for a refund they will probably want what you have back.
    I dont see why they wouldnt send you the missing part, minimal cost to them and a happy customer. I cant see them just brushing you off, but there is only one way to find out.
     
  3. Jan 11, 2012 at 5:15 PM
    #3
    KenLyns

    KenLyns Lord of War

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    All-Pro Front Bumper, CBI Sliders, Icon ET Coilovers, aFe Intake, Icon VS Rear Shocks, TSB Leafs, Timbren Bumpstops, All-Pro UCAs, ViAir Compressor, Klearz LED 3rd Brake Light, Pop-N-Lock Tailgate Handle, Husky Front Flaps, Deeza HD Sway Bar Links
    The missing headlamp cover is on backorder? That explains things.
     
  4. Jan 11, 2012 at 5:20 PM
    #4
    Oat

    Oat [OP] Well-Known Member

    Joined:
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    Vehicle:
    2001 Prerunner
    Gibson Exhaust, Painted factory steel wheels, Chrome wheel caps, K&N Air intake, Tint, Regular Bilstein (yellow/blue) all around, Leveling spacer kit upfront, Partially de-badged, Westin Bullbar with skidplate, White, Double Cab Prerunner SR5
    What company sends product in singles, it was on backorder, they said it came in, they sent it. Obviously, it didnt all come in. I would rather have just waited longer and have a complete kit.
     
  5. Jan 11, 2012 at 5:32 PM
    #5
    KenLyns

    KenLyns Lord of War

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    4x4 TRD Off Road Full-Auto
    All-Pro Front Bumper, CBI Sliders, Icon ET Coilovers, aFe Intake, Icon VS Rear Shocks, TSB Leafs, Timbren Bumpstops, All-Pro UCAs, ViAir Compressor, Klearz LED 3rd Brake Light, Pop-N-Lock Tailgate Handle, Husky Front Flaps, Deeza HD Sway Bar Links
    I had parts (for truck and PC) come in like that all the time. Get an ETA on the missing piece and install what you have for now.
     
  6. Jan 16, 2012 at 7:46 PM
    #6
    Oat

    Oat [OP] Well-Known Member

    Joined:
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    Vehicle:
    2001 Prerunner
    Gibson Exhaust, Painted factory steel wheels, Chrome wheel caps, K&N Air intake, Tint, Regular Bilstein (yellow/blue) all around, Leveling spacer kit upfront, Partially de-badged, Westin Bullbar with skidplate, White, Double Cab Prerunner SR5
    Got intouch with a friend at weathertech, he said they sent out replacements. Will update.
     
  7. Jan 16, 2012 at 7:49 PM
    #7
    oneBIGroom

    oneBIGroom SSS

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    :popcorn:

    If the other headlamp cover ever comes in, I'm interested in pictures.
    Good luck.
     
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