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Wow! Excellent customer service!

Discussion in 'Stealth Custom Series' started by Taco Roofer, Feb 19, 2020.

  1. Feb 19, 2020 at 7:56 PM
    #1
    Taco Roofer

    Taco Roofer [OP] Well-Known Member

    Joined:
    Feb 15, 2020
    Member:
    #319348
    Messages:
    371
    Gender:
    Male
    First Name:
    Noah
    Southern Oregon
    Vehicle:
    2004 Tacoma 4dr 4x4
    The work beast and weekend warrior rig.
    First time working with Vin and Vuth and I am extremely impressed with these two gentlemen and the company as a whole!

    Let me explain.
    So I, like so many others, have been drooling over their gorgeous line of wheels for a while now. I drooled and saved, drooled and saved for the last few months and sometimes would go through filling my cart on their website just to practice and be ready for the big day :D

    So the time finally comes to order. I had worked a hard day, was tired and had life distractions trying hard to inturrupt me as a placed my order. But I did it, I was victorious! And everything was good in the world right up until I checked the order confirmation I got on my phone a few minutes later...

    Wtf... are you kidding me...
    I ordered the wrong F#*%ing color!!!

    I immediately contacted their customer service e-mail and referenced my order number and explained what happened! Hell, I even shot them a pm here lol.

    The next business day, Vuth and Vin both replied to me, saying no biggie and they could fix that. And not only did they fix it but the wheels shipped so fast to me that I could still see smoke coming off the packages when they arrived!

    These guys rock! Who ever packaged their product and shipped it rocks! Their wheels are dripping class and drop dead sexy! And I would highly recommend you give Stealth Custom Series your business if your in the market for wheels!

    Thanks again guys!!!

    ...Now I just have to figure out how to get some of those sexy wheel stickers.

    20200219_173621.jpg 20200219_172652.jpg
     
    Last edited: Feb 19, 2020
  2. Feb 19, 2020 at 7:59 PM
    #2
    Greeny

    Greeny Well-Known Member

    Joined:
    Nov 9, 2017
    Member:
    #235499
    Messages:
    261
    Gender:
    Male
    First Name:
    Martin
    Rexburg, ID
    Vehicle:
    bone stock 2001 Taco 4x4 TRD
    Nice! I'll probably be putting at order with them in a few weeks for some F5's.
     
    Taco Roofer [OP] likes this.
  3. Feb 19, 2020 at 8:03 PM
    #3
    Taco Roofer

    Taco Roofer [OP] Well-Known Member

    Joined:
    Feb 15, 2020
    Member:
    #319348
    Messages:
    371
    Gender:
    Male
    First Name:
    Noah
    Southern Oregon
    Vehicle:
    2004 Tacoma 4dr 4x4
    The work beast and weekend warrior rig.
    You won't regret it ;)

    I owned alot of 'custom' wheels over the years and hands down, these are in a league of their own! Very impressed with the quality.
     
  4. Feb 20, 2020 at 10:11 AM
    #4
    SCSPerformance

    SCSPerformance Stealth Custom Series™ Vendor

    Joined:
    May 25, 2011
    Member:
    #57195
    Messages:
    5,180
    Gender:
    Male
    First Name:
    Vin
    Bay Area, CA
    Vehicle:
    2005 Tacoma
    Camburg LT kit DMZ SUA kit SCS wheels Matte Black custom paint
    Thank you for the kind words Noah! We try our best to make every interaction a great experience with our customers.
     
    Taco Roofer [OP] likes this.
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