Here I am sitting in front of my computer in a vary sad mood! About 15 mins ago, the new owner of the 06 Tacoma drove away. I am not sad because of him driving away, I am sad and frustrated that the MAIN reason I sold the truck is because of the poor service I received from my local dealer. Wow, just writing this is infuriating me!
I did speak to Toyota Canada and voiced my concerns and hopefully they can do something to better the service other people will receive after receiving my call.
The icing on the cake: Today I was in there to have my truck safety again (was safety about 3 months ago) and during my last visit where they charged me almost $40 to tell me my temperature and compass was not working and it was not under warranty (it was not working, I asked if it was under warranty and they said, we will check it out....$40 bucks later) and they changed my air filter without asking me (changed about 2 oil changes ago!!) I was hoping they would cut me a deal on the safety inspection................
THEY DID: I saved a whole $16.00.
Last comment as I wont need to come back to this site but only to check on this thread is that $16.00 cost them $33 000.00 as I was about to buy a 2010 Prius. ( I was going to give them a chance!)
Honda, here I come........?
Take care everyone and keep cool! (I feel better when I write about issues!)
Just need to Bitch a bit 07-21-2009, 08:22 PM
My outside temperature display is not working in my truck. So I go into my dealer for an oil change and I ask them if it would be under waranty ( I bought the extended warranty up to 160) and they said, they will check it for me. So I come back and they said nope, it would cost me like 1400 bucks to change it........ I was like YIKEs...... no thanks. So I look at my bill, they charged me .3 of an hour to tell me that it was not working........
Also, is it only me or when I check my oil in my truck, it's always over full by about 3/4 of an inch. I brought it in and they said that I need to check it right after it gets turned off and that is where I get my acurate reading. So when you let it sit, it will alway read over. Does this sound right???
My rear axle seal is leaking onto my shoes....... seal is warrantied but they had to charge me to change the shoes and the oil they put in. I had to beg for them to take time off of the .8 hr to change the shoes considering they were in there removing the seal. They finally dropped it to .5 hours... wow eh!
And does anyone else have problems where they change your air filter without asking you? It was replace 3 oil changes ago (about 4 months)
Funny how I have a Nissan Versa and it has been a nightmare......but the service at the nissan dealer....well, they bend over for me when I am in for service.
Oh well........... like I said, I just wanted to bitch a bit!
Need to BITCH again........ 08-14-2009, 07:16 PM I can't win..........
So a few months ago, someone tells me about how they replace tailgates that bend cause the support is missing. So I go into the dealer and the lady says: we ONLY replace BROKEN tailgates. It needs to be broken before we can change it!
So, I am like........ok, I will take care of it. I have been doing some landscaping and my tailgate took a beating. It finally cracked on the top where it bends. Today, I go into the dealer thinking all will be taken care of but........suprise surprise.............
Sorry sir, you are over your KM'S and you are NOT covered. I was like.. tell me you are joking! He is like, nope, it needs to be under 60 000 kms. I said: When I asked, she said it needed to be broken........ no issues with KM's and now you are saying you wont do anything.
Now I have a cracked tailgate and high blood pressure. Can you say TOYOTA for sale!
So......... sucks to be me eh!!