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Bad experience with 4 wheel parts.

Discussion in 'Vendor Reviews' started by Vicious, Dec 10, 2010.

  1. Dec 10, 2010 at 4:52 PM
    #1
    Vicious

    Vicious [OP] Well-Known Member

    Joined:
    Aug 27, 2010
    Member:
    #42305
    Messages:
    63
    Gender:
    Male
    First Name:
    Keith
    PA
    Vehicle:
    11 TRD sport DC 6 speed
    3inch Revtek lift with aal for the rear, AFE stage 2 cai, 18inch moto metal 951b's with 285/60 nitto terra grapplers
    Well i ordered 4 wheels and 4 tires from 4 wheel parts on 11/26 and got them last monday... was very happy with the wheels and tires. Today i wake up and get a call from the same shipping company that sent my wheels asking to schedule for a drop off for a package sent by 4 wheel parts. I thought it was strange. I called my credit card company and they ordered me 4 more wheels and tires! So i called and was very nice to them and they wernt so nice... very ignorant and not willing to man up to there mistake.. I only ordered 4 wheels and 4 tires... not 8 wheels and 8 tires... They tried to say " there online ordering system is flawless" " and there is no way that could of happend" Well after going back and forth for over 30 minutes on the phone they are taking them back but i have to pay a restock fee.... Totally FUCKED UP sence i only ordered 1 set NOT 2. I only had one reciept emailed to me also saying i ordered just 4 wheels and 4 tires. The manager was a complete prick and i will never ever do business with that company again... ever. :mad:
     
  2. Dec 10, 2010 at 5:56 PM
    #2
    Trapper6speed

    Trapper6speed Hacksaw engineer

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    Stock
    Ya there idiots. For them to hire you you have to be a jerk and an idiot. But you have to be friends with the other jerks and idiots. Don't by crap from those Dum asses.
     
  3. Dec 10, 2010 at 6:03 PM
    #3
    Fluffymonkey

    Fluffymonkey Token

    Joined:
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    Matt
    College Station, TX/ Lawrence, KS
    Vehicle:
    2013 Trd Sport DC, 07 DC sr5
    2007: Avid sliders, 30% front tint, Truxedo low-pro qt tonneu cover, aero turbine 2525 muffler w/ 8'' tip, AR25 Resonator, 16x8 Dick Cepek DC-1 w/ 265/75 Goodyear Wrangler Duratracs, 2010 headlights, ome 884 coils with .5'' top plate spacer, OME sport front shocks, blisten 5100s rear, 2'' aal, locking gas cap, LR ucas, Viper 2-way remote start, afe drop in filter, Rocky locking bike mounts, gear chest, scanguage, pop n lock tailgate lock 2013: most things transferred over from my 07, 5100s @ .85 + eibachs, wheelers progressive aal w/ overload
    Yea, there are dozens of threads already here about how dumb they are. I ordered some tires a while back and drove from College Station to Austin (~2.5 hours) to pick them up. When I got there they said they didn't have them--this was after I talked to them on the phone and they assured me they had them and were ready for pickup. Long story short, they took them off some one else's order and gave them to me. Sucks for that person but my 2.5 hr trip wasn't in vain.
     
  4. Dec 10, 2010 at 8:42 PM
    #4
    Vicious

    Vicious [OP] Well-Known Member

    Joined:
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    Messages:
    63
    Gender:
    Male
    First Name:
    Keith
    PA
    Vehicle:
    11 TRD sport DC 6 speed
    3inch Revtek lift with aal for the rear, AFE stage 2 cai, 18inch moto metal 951b's with 285/60 nitto terra grapplers
    Im glad the problem is atleast over with... i almost shit my pants when i was charged 3,129 for ordering just 4 wheels and tires... The manager was a complete douche... it still amazed me the way he treated me for being a customer. Man up to the mistake... dont blame it on the customer. I called the shipping company back and told them i didnt order it to ship them back... she said ok but i hope they dont end up showing up or ill be real fucked off.
     
  5. Dec 10, 2010 at 8:46 PM
    #5
    whippersnapper02

    whippersnapper02 Well-Known Member

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    Christian
    Yorba Linda, CA
    Vehicle:
    10 MGM TRD OR 4wd Auto DCSB
    Banks Monster Exhaust, Pop n Lock tailgate lock, Hook-Ups tie down brackets, USA Spec Ipod adaptor, WO seat covers, color matched grill with Grillcraft insert, Tuffy locking bed box
    Search anywhere and you will see bad reviews about them. They couldn't even sell me the right shocks.
     
  6. Dec 10, 2010 at 8:56 PM
    #6
    kcbmx

    kcbmx doing my thing.

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    Marco
    Bakersfield CaLiFoRnIa
    Vehicle:
    2tr-fe 4wd
    spit cup, weathertech floor mats, riffle rack, and bilsteins.
    x2 now im stuck with shocks that are too short! At my 4wp store, nothing but dumb bros lol
     
  7. Dec 10, 2010 at 8:59 PM
    #7
    BlueXenon

    BlueXenon Well-Known Member

    Joined:
    Oct 29, 2008
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    #10366
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    360
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    Los Angeles and Newport Coast
    Vehicle:
    Magnetic gray TRD sport
    Pro Comp 6" Stage 2 lift, N-Fab nerf bars, tinted windows, debadged, 6000k xenon headlights, 18" ProComp 7089 Wheels in black with BFG AT KO 33's, SnugLid tonneau cover, Line X'ed TRD skid plate. SOLD!
    Paid with AMEX? I would dispute the charges and keep the extra set of wheels and tires. maybe sell them to a member on the forum? I'll be damned before I pay a restocking fee for something I didnt order. As long as you have your confirmation email with the order number and the quantity you ordered, the credit card company will rule in your favor.
     
  8. Dec 10, 2010 at 9:00 PM
    #8
    Vicious

    Vicious [OP] Well-Known Member

    Joined:
    Aug 27, 2010
    Member:
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    Messages:
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    Gender:
    Male
    First Name:
    Keith
    PA
    Vehicle:
    11 TRD sport DC 6 speed
    3inch Revtek lift with aal for the rear, AFE stage 2 cai, 18inch moto metal 951b's with 285/60 nitto terra grapplers
    Its good to know im not alone...
     
  9. Dec 10, 2010 at 9:06 PM
    #9
    whippersnapper02

    whippersnapper02 Well-Known Member

    Joined:
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    First Name:
    Christian
    Yorba Linda, CA
    Vehicle:
    10 MGM TRD OR 4wd Auto DCSB
    Banks Monster Exhaust, Pop n Lock tailgate lock, Hook-Ups tie down brackets, USA Spec Ipod adaptor, WO seat covers, color matched grill with Grillcraft insert, Tuffy locking bed box
    Return that crap. I did. I walked in there and I told them I needed longer shocks for my Ranger which was my truck then. They gave me some retarded ass shocks for like a 79 F series.
     
  10. Dec 20, 2010 at 3:28 PM
    #10
    Vicious

    Vicious [OP] Well-Known Member

    Joined:
    Aug 27, 2010
    Member:
    #42305
    Messages:
    63
    Gender:
    Male
    First Name:
    Keith
    PA
    Vehicle:
    11 TRD sport DC 6 speed
    3inch Revtek lift with aal for the rear, AFE stage 2 cai, 18inch moto metal 951b's with 285/60 nitto terra grapplers
    Small update... i still never got my money back from the one set of wheels and tires... im ready to get a lawyer. Already called my credit company...
     
  11. Dec 20, 2010 at 3:38 PM
    #11
    badguybuster

    badguybuster Well-Known Member

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    West (by GOD) Virginia
    Vehicle:
    2008 Tundra Off Road SR5
    6000K HID Headlights 6000k HID Fog Lights Window visors (all 4) Tri-Fold Tonno Bedlined Rockers Bedlined Bumpers Bilstein 5100 Toytec 1/2" spacers 3" TSB Leafs and AAL's (Toytec) Differential 1" Drop Sway Bar Relocators BHLM Mod Debadged Pro Comp 7089s Hankook Dynapro 35" M/T's Billett Grill 55 watt fog lights in grill 55 watt fog lights on Pre-Runner Light Bar Rear Bilstein 5100's Flowmaster Super 10's Yellow Fog Light Mod Titanium Burl Wood Grain Dash Mod Leather Arm Rest Mod TRD Steering wheel Mod Painted Engine Cover Painted Fuse Box TRD Seat Belt Covers Bed Light Mod Extended/Braided Brake Lines Back up light mod
    Yup. thats total crap
     
  12. Dec 24, 2010 at 8:14 PM
    #12
    Vicious

    Vicious [OP] Well-Known Member

    Joined:
    Aug 27, 2010
    Member:
    #42305
    Messages:
    63
    Gender:
    Male
    First Name:
    Keith
    PA
    Vehicle:
    11 TRD sport DC 6 speed
    3inch Revtek lift with aal for the rear, AFE stage 2 cai, 18inch moto metal 951b's with 285/60 nitto terra grapplers
    Well good news. Got my money back and they also covered the restock. I still wont buy anything from them anymore unless its from a gift card... first impressions make it all. Just glad this weight is off my chest!
     
  13. Dec 24, 2010 at 8:30 PM
    #13
    kcbmx

    kcbmx doing my thing.

    Joined:
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    Marco
    Bakersfield CaLiFoRnIa
    Vehicle:
    2tr-fe 4wd
    spit cup, weathertech floor mats, riffle rack, and bilsteins.
    Right on bro! Those bums will never see another dollar from me.
     
  14. Dec 24, 2010 at 8:30 PM
    #14
    KPT

    KPT sees what you did there.

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    Katskin leather interior, Satoshi grille, Bilstein 5100's @ 1.75, rear leaf TSB, magnaflow exhaust, 18x9 BBS RW's, 275/65/18 Nitto TG's, black headlights, black taillights, Hella Supertones, weathertechs, EFX tri-fold tonneau, n-Fab steps
  15. Dec 24, 2010 at 8:47 PM
    #15
    fireturk41

    fireturk41 I like to break shit!

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    Kevin
    High Point, NC
    Vehicle:
    280k miles
    SAS, Locked front rear, Ufab sliders and bumpers, air compressor, 35" BFG KM2 on steelies and 36" TSLs
    yeah never doing business with them either, I ordered 2 complete sets of lug nuts (48 total) i stated i want half of the order to be for a 89 jeep grand wagoneer bolt pattern (6 lugs each for a total of 24) and half the order to be for an 02 toyota tacoma 4x4 ( 6 lugs each, for 24 more) they sent me 11 lug nuts claiming wagoneer axles have 5 lugs and that i requested they only send me 11, and they wont fix their mistake because their online store has nothing to do with their 4wp store....needless to say im never giving them business again
     
  16. Feb 4, 2011 at 7:06 AM
    #16
    CAN8EN

    CAN8EN Active Member

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    First Name:
    matt
    winnipeg
    Vehicle:
    07 trd sport
    black grill guard, 6 inch pro comp stage 1, pro comp wheels, 315/70/17 GoodYear Wrangler MT/R kevlar
    Well I wish I had read this earlier. I ordered a stage 1 pro comp 6 inch lift with wheels and tires from 4 wheel parts. I hope I don't have any issues like a lot of you guys did. I also ordered a grill guard from carid.com and got great service and it shipped very fast especially considering that I am in Canada and it has to go through customs
     
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