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Mobtownoffroad customer service

Discussion in 'Mobtown Offroad' started by toyoblueboys, Apr 6, 2021.

Page 10 of 10
  1. Sep 2, 2021 at 5:25 PM
    #181
    toyoblueboys

    #181
    toyoblueboys [OP] Well-Known Member

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    OP here. Well I'm going to try for a response again but this time I'm going to try for a refund. I think waiting 1 year is generous enough. Looking through the posts here it looks like I'm going to have to go through small claims to get my money back. Of course I could also work with them if they pm me. Not waiting long though.
     
    toyoblueboys, Sep 2, 2021
    #181
  2. Sep 2, 2021 at 5:49 PM
    #182
    littlefish

    #182
    littlefish Buzz, your girlfriend...

    Joined:
    Sep 13, 2018
    Member:
    #266147
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    Hudson Valley NY
    Vehicle:
    2016 TRD Off-Road DCSB
    The one who dies with the most stuff wins.
    Holy shit a year? No way. You should be seeking anyway to get your money back at this point. You used a debit card?
     
    littlefish, Sep 2, 2021
    #182
  3. Sep 3, 2021 at 5:14 AM
    #183
    EatSleepTacos

    #183
    EatSleepTacos Well-Known Member

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    West Valley, AZ
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    EatSleepTacos, Sep 3, 2021
    #183
    toyoblueboys[OP] and Mobtown Offroad like this.
  4. Sep 4, 2021 at 8:15 PM
    #184
    toyoblueboys

    #184
    toyoblueboys [OP] Well-Known Member

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    They aren't entirely to blame as he asked if I wanted to add to my order before he shipped it out and life got big time in the way and I never responded back. Still he should have just sent it anyways. I can't just walk away from the cost of a fuel tank skid that was never delivered though.
     
    toyoblueboys, Sep 4, 2021
    #184
  5. Sep 5, 2021 at 5:41 AM
    #185
    Mobtown Offroad

    #185
    Mobtown Offroad Boss

    Joined:
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    First Name:
    Joe
    Harrington, DE
    Vehicle:
    2002 SR5 4Runner
    It certainly wasn’t intentional, be sure to email me so we can get your money back to you.

    refund.mobtownoffroad@gmail.com
     
    Mobtown Offroad, Sep 5, 2021
    #185
    toyoblueboys[QUOTED][OP] likes this.
  6. Sep 5, 2021 at 7:48 AM
    #186
    toyoblueboys

    #186
    toyoblueboys [OP] Well-Known Member

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    Thank you. And I'm sorry about your business. Your products are very well made. I sent an email with the order confirmation email.
     
    toyoblueboys, Sep 5, 2021
    #186
    Mobtown Offroad likes this.
  7. Sep 8, 2021 at 5:27 AM
    #187
    frankntank

    #187
    frankntank Member

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    2011 4x4 tacoma double cab longbed
    Hey ended up just taking them to one of the local garages in my town that has a lot of experience installing sliders and aftermarket products. I'm happy I did because the sliders didn't come with all the necessary hardware and the guys at the shop were able to figure it out and decided to use way heavier duty hardware also. Pretty happy with how they look and probably on there way more solid than if I had done it myself. Thanks for wanting to help though!
     
    frankntank, Sep 8, 2021
    #187
  8. Sep 8, 2021 at 5:34 AM
    #188
    BOMBS

    #188
    BOMBS Well-Known Member

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    @Mobtown Offroad do you guys have any patches leftover you want to get rid of?
     
    BOMBS, Sep 8, 2021
    #188
    AY_ARONTRD likes this.
  9. Sep 15, 2021 at 12:57 AM
    #189
    Diskoball

    #189
    Diskoball Well-Known Member

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    Has anyone heard back from them yet about a refund?
     
    Diskoball, Sep 15, 2021
    #189
  10. Sep 15, 2021 at 4:13 PM
    #190
    Stephen_m64

    #190
    Stephen_m64 Well-Known Member

    Joined:
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    NorCal
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    '18 Taco TRD OR ACLB
    Still have not received any response on my end, I have a feeling no one else have either.

    It's over with and he's bailed, no refunds will likely be seen.

    Mobtown apologists and fanboys will be sure to come out of the woodwork with it being a once great company, but quietly taking orders right until the end knowing you will not fill them is just plain dirty.
     
    Stephen_m64, Sep 15, 2021
    #190
    Lord Helmet and Snowy like this.
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