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Mobtownoffroad customer service

Discussion in 'Mobtown Offroad' started by toyoblueboys, Apr 6, 2021.

  1. Sep 2, 2021 at 10:20 AM
    #161
    Diskoball

    Diskoball Well-Known Member

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    When did this happen? And how do I get in contact with them if their website and email and phone are down?
     
  2. Sep 2, 2021 at 10:21 AM
    #162
    Wyckedan

    Wyckedan Well-Known Member

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    Woodinville WA
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    1 fully operational Death Star
    Isn't there another member here that works at Mobtown?
     
  3. Sep 2, 2021 at 10:22 AM
    #163
    Daria

    Daria Can I pet your dog? Moderator

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    Dodging tumbleweeds
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    @jowybyo I believe?
     
    TwistedTLM4 and Wyckedan[QUOTED] like this.
  4. Sep 2, 2021 at 10:22 AM
    #164
    Wyckedan

    Wyckedan Well-Known Member

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    1 fully operational Death Star
    Yes, that's it
     
  5. Sep 2, 2021 at 10:23 AM
    #165
    Daria

    Daria Can I pet your dog? Moderator

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    Dodging tumbleweeds
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    @jowybyo please start a PM with me or start a message in Chat with the staff whenever you see this. :)
     
  6. Sep 2, 2021 at 10:25 AM
    #166
    Diskoball

    Diskoball Well-Known Member

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    when did they shut down?
     
  7. Sep 2, 2021 at 10:26 AM
    #167
    TwistedTLM4

    TwistedTLM4 Unknown Member

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    WeatherTech Floor Mats, WeatherTech Bug Shield and Vent Visors, Audio Upgrade, RaamAudio RaamMat & Ensolite, Mr. Marv's Custom 10" Sub Enclosure, Pop N Lock Electronic Tailgate Lock, mattgecko's Bedlights, Demello Offroad Single Hoop Bumper, Marathon Seat Covers, Leer Topper, OME885s on 5100s, @Blackout14 HD Leaf Pack
    I finally got my powdercoat credit from Joe A. on 8/6 after many reminders.
     
  8. Sep 2, 2021 at 10:42 AM
    #168
    Dr3wcifer

    Dr3wcifer Well-Known Member

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    One of the guys with an open order got that word from them maybe a week ago - something to the tune of "we're winding down the business." Shortly after that was posted, the website went offline and the phone was turned off.

    Here's where the first ominous info came from:

    https://www.tacomaworld.com/threads/kansas-city-tacoma-crew-816-913.518428/page-1188#post-26155978

    Of course, the general business practices over the last 8 months kinda pointed that this was the inevitable outcome... Sorry, gents.
     
  9. Sep 2, 2021 at 10:54 AM
    #169
    Unchained 5150

    Unchained 5150 Rick

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    Another AllPoo and Pelfreyshit situation sad.
     
    Fohu, chris4x4 and LarryDangerfield like this.
  10. Sep 2, 2021 at 12:09 PM
    #170
    orezona

    orezona title unspecified

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    satan's skillet
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    WARRANTY VOIDED
    It's weird because I have a Pelfreybilt front bumper and Mobtown front and transfer case skids, tailgate cap/reinforcer... Does that mean the other fabs I've got stuff from should be worried? (Relentless weld-on sliders and BAMF LCA skids)
    Hoping I'm not bad luck...!
     
    LarryDangerfield likes this.
  11. Sep 2, 2021 at 12:17 PM
    #171
    Diskoball

    Diskoball Well-Known Member

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    I feel like I'm the only one that got hosed. Did anyone else have an order not fulfilled?
     
  12. Sep 2, 2021 at 12:20 PM
    #172
    msgs350

    msgs350 Well-Known Member

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    Some Mods
    sorry dude, I noticed that their IG account is also gone. Maybe you can start a thread to see who else is waiting for an order they paid for?
     
  13. Sep 2, 2021 at 12:44 PM
    #173
    orezona

    orezona title unspecified

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    WARRANTY VOIDED
    Call your bank. Now.
     
    MikefromCT and samer312 like this.
  14. Sep 2, 2021 at 12:45 PM
    #174
    samer312

    samer312 Well-Known Member

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    This!!
     
  15. Sep 2, 2021 at 12:47 PM
    #175
    Dr3wcifer

    Dr3wcifer Well-Known Member

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    That's unlikely to go anywhere - if he put the order in weeks/months ago those funds have cleared and won't have the same coverage as a credit card purchase. He'll either need to be made whole by Mobtown via a refund, delivery of a rack, or he'll have to take it to small claims.

    I'm curious when he ordered, though, as Mobtown has supposedly been only listing in stock items for 6+ months.
     
  16. Sep 2, 2021 at 12:51 PM
    #176
    Wyckedan

    Wyckedan Well-Known Member

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    1 fully operational Death Star
    That happened within the last couple hours, because it was up earlier when I looked for it. They are actively not addressing the situation
     
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  17. Sep 2, 2021 at 1:02 PM
    #177
    Diskoball

    Diskoball Well-Known Member

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    Already working with the bank. I have Navy Federal and luckily they are pretty good about this. They credited my account for the money for now. And the investigation will determine whether or not I keep the money. We will see what happens. I ordered on June 20th. This would all be easier if I was not currently on the other side of the world with spotty wifi.
     
  18. Sep 2, 2021 at 1:27 PM
    #178
    Diskoball

    Diskoball Well-Known Member

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    Order was placed on June 20th. I was surprised I was able to order, because I saw the post on IG about only listing what they had in stock.
     
  19. Sep 2, 2021 at 1:35 PM
    #179
    Dr3wcifer

    Dr3wcifer Well-Known Member

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    Well, they said they were only selling things they had in stock. If you made that purchase with that in mind and it was never actually in stock, maybe Navy Fed will call it fraud and only go after Mobtown. Good luck, man, at least Navy Fed is good people.
     
  20. Sep 2, 2021 at 4:18 PM
    #180
    Matt Sierra

    Matt Sierra Well-Known Member

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    Maggy SC, C4 Overland front bumper

    Attached Files:

    TwistedTLM4 likes this.

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