Rear Spring & Tailgate TSB Quick Reference

Thanks, do I have to bend the tailgate to get it fixed? I'm already trying to get my springs updated from the weak ones.

 

That is a good possibility. Every dealer is different. You might try calling Toyota first at 800.331.4331 and see what they say. If they give you a case# you can take that and the PDF to a dealer and give it a try. It seems absurd to wait for the tailgate to bend, replace it and then strengthen the new one, but that is what some places require.

I replaced my bent one before I knew about the TSB. I called Toyota, they gave me a case# and a Fax number. I faxed in my receipts form 6 months ago and they are reimbursing me. I may try to get the TSB work done as well.

 

I took my truck in to the dealer for service and when the service manager noticed that I actually use my truck bed he prompted me with questions on if I had noticed it bottoming out or having poor handling with a load in it. Once I figured out that he was trying to get a yes out of me, he informed me of the TRD suspension available for my 06' 4x4 via the TSB!! I was excited until he called me back later that day and said my claim was denied since my truck didn't actually exhibit a malfunction. Basically what he told me is I have to wait until a shock fails to get the TSB suspension upgrade. Has anyone else run in to this and been able to work around it?

Thanks!

 

Hymus, I think it failed the suspension inspection by the Toyota dealer because they have must looked at your bump stops & saw there was no evidence of the bed bottoming out. If your bed bottoms out it leaves marks on the bump stops. Load your truck with about 700 lbs (truck is rated at 1350 lbs) & take it for a ride to feel it bottom out. Then your bump stops will have evidence with the bump stop marks. The only other reason it could have failed is if you have 4 lugs on your tires.

 

depends on the dealer i guess. i took my truck in and mentioned the tsb. the service manager ordered the parts then and there, no exclamation or inspection needed

 

do you have more than 36,000 miles on your truck?

 

Thanks for the tip Slackdaddy. The service manager at the dealer I go to actually thought it would be a "no brainer" just call it in like he had done for other owners, Toyota approves and the parts are ordered. I think what is happening is Toyota is cracking down on all the people asking for the upgrade and they have made it more fact based - i.e. actual evidience of the problem. I called the Toyota care line directly after reading another thread and after going through a couple service agents, I finally got one to issue a service request to my dealer (playing dumb and being nice can pay off sometimes!). The dealer called me last night and i need to follow up this a.m. with them but from his message said, t sounds like he has a few questions and then he can order parts...

I am going to definatey check the bumpers since I know i have had it loaded up to 700 lbs in the last few months. Worse case, i might squirt some oil on a shock and see if that will qualify as a "failed" part!

 

I probably wont be able to get this done since I did AAL already. Or would I?

 

I can't wait until they add the 2008's to the suspension TSB.

 

Damn - I guess I will have to put the gas engine back in...

...oh, wait, that was only in my dreams.



DOHT!

 

I bought my 05 with 51k (KM) a few months ago. I bought the full out warrenty with it. It states that front and rear suspension is covered. When I took the truck into the dealer with the TSB # he punched it in and it said "no coverage"
Is this when I should be calling that 1-800 number? Any one else have this problem? Remember that I'm in Canada...

Thanks for any info..

Janks

 

I bent my tailgate and Toyota replaced it, my old tailgate is sitting in my garage right now.

 

Does the rear spring TSB apply to the 09's as well?

 

Hey yall!!!! just want to give a huge thank you to everybody that has helped with these TSB's. Toyota said there was no TSB untill i faxed this copy to them.... the dealer told me there werent any other problems so i printed both out and handed it to them in person, then while i loaded my bike in the back of the truck I bent the tailgate, so I brought that to them as well!!!!! I'll see what happens, but atleast ive got all of your help!!!

THANK YOU

 

VERY useful info! Just what I was looking for, thanks!

 

Another new member here who is grateful for the information in these forums. I printed out the suspension TSB and brought it to my dealer. I explained I haul a 4,000 camper, and...the parts are on order!

Thank you!