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TRUCKADDONS Scam. Please, spread the word.

Discussion in '2nd Gen. Tacomas' started by mvega1969, Jan 14, 2008.

  1. mvega1969

    mvega1969 [OP] Well-Known Member

    Joined:
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    TACOMAWORLD Members…
    TOYOTA NATION Members…
    TTHORA Members…

    Be aware of this scam done by truckaddons.com

    Their information is…

    Trailblazers/Truckaddons.com
    1098 E. New Circle Rd
    Lexington, KY 40505
    (859)231-7484
    Call Us Toll Free at: 1-800-388-8637

    Thanks for having all this in writing, this is all I need. Johnny (supervisor) should by proud of these company policies, not given back what does not belong to your company. And let me tell you this, item PL5220 was never on your inventory, this part will be available until end of January as per a POP & LOCK customer service representative call, he informed that.

    I feet bad about a Company that said it has twenty nine years in business and does not back up their employees’ errors or faults (shipping a wrong item).

    But all this will be posted on several auto forums so everyone knows how your Company steals from their customers.

    Best Regards and best wishes for this year.

    Thanks for nothing.

    From: tracking@truckaddons.com [mailto:tracking@truckaddons.com]
    Sent: Monday, January 14, 2008 2:32 PM
    To: 'Miguel G Vega'
    Subject: RE: truckaddons.com #7702727


    Mr. Vega,
    Im not debating that, however that is our policy. I apologize for any inconveniences that this has caused you.

    Thank You,
    Sarah A.
    Tracking Dept.
    Trailblazers/Truckaddons.com


    -----Original Message-----
    From: Miguel G Vega [mailto:miguel.vega@sbcglobal.net]
    Sent: Monday, January 14, 2008 3:23 PM
    To: tracking@truckaddons.com
    Subject: RE: truckaddons.com #7702727


    Even if you have created the problem, remember I returned an incorrect product it was not my fault to return the item or to finally cancel the order. It is simply not fair.

    Best Regards.

    From: tracking@truckaddons.com [mailto:tracking@truckaddons.com]
    Sent: Monday, January 14, 2008 1:36 PM
    To: miguel.vega@sbcglobal.net
    Subject: RE: truckaddons.com #7702727


    Mr. Vega,
    I just conversed with my super about your shipping and handling fees and he informed me that we do not return shipping and handling.


    Thank You,
    Sarah A.
    Tracking Dept.
    Trailblazers/Truckaddons.com


    -----Original Message-----
    From: Miguel G Vega [mailto:mvega@rmorales.com]
    Sent: Monday, January 14, 2008 11:36 AM
    To: tracking@truckaddons.com
    Subject: RE: truckaddons.com #7702727


    Hi Sarah,

    The next is a complain for the customer service for this order (7702727), I have not received a complete CREDIT to my credit card account, I received and sent back the item in this order after requesting a RMA because the wrong product was shipped, instead of receiving the PL5220 I received item or part number PL5200. There is pending a $14.95 amount for shipping and handling.

    Can you be kind and see WHY is taking so long to get noticed of this fault and return what is mine.

    Please reply with the next step you or your supervisor is going to take.
    Thanks in advance for your help,
    Best Regards.

    Miguel G Vega
    mvega@rmorales.com
    (956) 791-5503 x2025
    (956) 791-5601 FAX

    From: tracking@truckaddons.com [mailto:tracking@truckaddons.com]
    Sent: Monday, December 10, 2007 12:35 PM
    To: MVEGA@RMORALES.COM
    Subject: truckaddons.com #7702727


    Mr. Vega,
    Here’s your FedEx trking number, 627940835122946.
    Sarah A.
    Tracking Dept.
    Trailblazers/Truckaddons.com
     
  2. tcBob

    tcBob Gringo Bandito Staff Member

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  3. Viper-2

    Viper-2 Secret Agent

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    Wow, this company sucks ass. Well, I almost ordered some stuff from them but their prices actually kinda stink.

    But now this makes it official for me.

    I like Autoanything, they have great customer service IMO.
     
  4. TheMaster

    TheMaster Born to Ride Staff Member

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    Bug shield, window visors, skid plate, rust proofing, tonneau cover, paint & upholstery protection, side step bars, navigation system.
  5. mvega1969

    mvega1969 [OP] Well-Known Member

    Joined:
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    Well, immidiate actions for common and continuos problems, I already went and proceed to visit and process my complain at BBB. I have assigned a tracking number for it. Let see how this ends, good thing for this order is that I have an e-mail with the correct order detail.

    I will keep you posted.
    Regards and thanks guys.
     
  6. mvega1969

    mvega1969 [OP] Well-Known Member

    Joined:
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    This is my second BBB request, first one I had almost the same story (a different vendor -fishing items-) and after contacting them... as mentioned it took several weeks before I got my full refund.

    I hope this one goes through the same path.
     
  7. airsoft_warrior

    airsoft_warrior Batman

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    I am glad i never bought from them.
     
  8. jrw1965

    jrw1965 Well-Known Member

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    Front tint, Stainless steel nerf bars, Leer tonneau, Rear spring TSB, Michelin LTX A/T2 265 70 16, Pioneer AVIC X910 so far
    Thanks, I'll never deal with them
     
  9. WilsonTheDog

    WilsonTheDog Kylie's dad

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