2009 Suspension TSB

Good news for '09-ers who want to get the TSB done...

I just got off the phone with toyota corporate to voice my concern for the existing 3-spring suspension. I explained the whole situation as advised here http://www.tacomaworld.com/forum/2nd-gen-tacomas/29198-how-i-got-tsb-my-2009-a.html.

Using the same methods, particularly voicing safety concerns. When I finished explaining, the woman put me on hold. When she came back she was happy to report that there was a Technical Service Bulletin to fix this problem. I asked her to explain the procdure, and she read me the TSB for the 05-08 that I had printed out and had right in front of me.

I reiterated to her that I had a 2009 Tacoma and she said:

"I have been told that Toyota will now be performing this technical service on 2009 Tacoma's".

So I'm not sure if this has reached the dealerships yet, but a call to Toyota Co. should do the trick.

 

update: important to note that I do in fact have the infamous yellow sticker

 

Good to know! Thanks!

 

Thanks for the link and info. A good friend of mine just picked up an 09 and I mentioned the TSB and he was def. interested in whether or not his qualified for it.

+1

 

BMBIG: Thanks for the info. Much appreciated. Any chance you took note of the persons name you talked to?

 

I didn't, sorry

 

i called corp. they said that they have no knowage of an upcoming tsb for the 09. also i learned that the dealership said that they would contact corp. has made no atempt to . errrrr

 

the woman I spoke to didn't say that there was an offical TSB for '09. Just that she has been told that they are beginning to honor the old TSb for '09's.

I would try again and hope to get another person

 

I Checked the Toyota Information System 1 minute ago 12:23pm 9-3-2009 and there is no TSB (Harsh Ride) for the 2009 Tacomas. There are 40 applicable TSB's for the '09 Tacoma and I looked at every single one of them.

And by the way the yellow sticker has nothing to do with the rear springs. You can read about the yellow sticker here: Yellow sticker

 

right, they told me that it was not on the TSB yet. But that somebody at toyota corporate has authorized it for '09-s.

where is this toyota information system? do you work there?

 

Argh, still not an official TSB. I just don't want to have to fight with the stealership to have this done to my truck.

 

No fight at all. Just come back from Fremont Toyota in Fremont CA.
They are ordering the parts and next week Tuesday I have an appointment to have the TSB done. Called in Toyota last week, they got back to me yesterday, and made me an appointment this morning. Went in, told them about my experience with the truck bottoming out in my last camping trip.
The service rep. said: give me a couple of minutes to check my computer.
!0 min. later he asked me when is a good time for me next week?
Of course, I walked in with the copy of the TSB in my hand.
Just like that. I want to add this dealer to the LIST.
Take care
vbibi

 

Can you link me to where I can get a copy of the TSB?

 

Please do a search, I've got it a few months back.
take care
vbibi

 

Yeah, I did try a search but there were so many threads. Just thought you might remember where you got it from.

 

What is the Toyota Information System? Can the public view it?

 

http://www.tacomaworld.com/forum/new...reference.html
I hope this will help,
Take care

 

http://www.tacomaworld.com/forum/2nd-gen-tacomas/7158-dealers-who-performed-suspension-tsb.html

 

why jan 10? if 09's are going to be added they should be added this month!

 

Thanks vbibi and nuovo tech.

I just called the SA at the dealership I bought the truck from and told them about my situation and they said "sure, bring it in and we'll take care of it". So now I have an appt to bring it in on Wednesday.

That was way too easy and I'm having doubts. I think I am going to talk to him in person and will have a printout of the TSB just in case. Will update this thread once I found out anything.